The Zuri Pekanbaru Reviews
The Zuri Pekanbaru
Kompleks Transmart, Jl. Soekarno - Hatta, Labuh Baru Tim., Kec. Payung Sekaki, Pekanbaru, IndonesiaView Hotel Details
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The Zuri Pekanbaru Guest Reviews
4.4/5
Very Good
85 review
Verified reviewsLocation4.4
Amenities4.2
Service4.5
Cleanliness4.5
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All Reviews(85)
Positive reviews(85)
Reviews with photos/video(15)
Awesome stay(11)
Awesome rooms(8)
JijulLang
Superior Double Room
Stayed in May 2024
Friends
4 review
Outstanding
Posted on May 10, 2024
Nice hotel and i will never forget to stay in this jotel, good
Response from Property: Hi JijulLang,Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us. The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.For a better experience, if you need a more spacious room, we suggest you choose our deluxe room. We look forward to your next visit and we will always provide the best service for you. Cheers, Asni Alexia Lim General Manager
Olievia
Deluxe Double Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 13, 2024
Cocok bgt tuk stay cation, kamarnya nyaman, staff hotel ramah, sarapan bervariasi.
Response from Property: Hi Olivia,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Widiajanti
Superior Twin Room
Stayed in Mar 2024
Family
2 review
Very Good
Posted on Mar 31, 2024
The lobby is too small , room is very clean and mattras very comfort
Response from Property: Hi Widiajanti,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Zahraakli
Superior Twin Room
Stayed in May 2024
Business travelers
11 review
Outstanding
Posted on May 7, 2024
Modern room, nice ambience.
Thanks for your hospitality:)
Response from Property: Hi Zahraakli,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Assya Kirin
Deluxe Double Room
Stayed in Apr 2024
Family
8 review
Great
Posted on Jun 18, 2024
View is good. Swimming is average. Breakfast is okay okay.
Ivan
Superior Double Room
Stayed in Jun 2023
Business travelers
51 review
Outstanding
Posted on Aug 8, 2023
Very pleasant environment. Perhaps need to service the air-con routinely.
Response from Property: Hi Ivan,Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.Thank you for the review you provided, regarding the room air conditioning that you stated above, we have carried out and have scheduled regular service for cooling machines and air conditioning in all rooms every 4 times a month, but this will be our full attention so that consistent to do it.We look forward to your next arrival and we will always provide the best service.Cheers,Asni Alexia LimGeneral Manager
Muhith
Superior Twin Room
Stayed in Apr 2022
Friends
6 review
Outstanding
Posted on Apr 29, 2022
The zuri rooms is enough, not too big, not too small, yet the entertainment is good. So much good experience.
Response from Property: Dear Mr/Mrs MuhthiHow wonderful it is to learn that you enjoyed your time in our hotel. Thank you for sharing your positive impressions of The Zuri Pekanbaru during your stay with us, part due to the gracious hospitality you received from our associates and I am so pleased to learn that you had a memorable and enjoyable experience and that our team was able to exceed your expectations. We are very proud of our associates who you mentioned, who as you noted enjoy what they do each day and look to create memorable experiences for you. Thank you very much for staying with us and I appreciate you for sharing your comments with us and we are looking forward to welcoming you back soon! Best Regard Asni Lexia Lim General Manager
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on May 1, 2024
Good choice
Response from Property: Hi Guest,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Rahmad
Superior Double Room
Stayed in May 2024
Family
2 review
Very Good
Posted on May 11, 2024
Good mNtP
MKeshia
Superior Twin Room
Stayed in May 2022
Family
4 review
Very Good
Posted on Jun 30, 2022
My experience staying at the Zuri was pretty good, though the location was a bit complicated for me, and the room was comfortable enough but very small, the swimming pool was very nice Indeed, My daughter loved to swim there. Maybe you can improve on the floor access to the pool, the stairs were slippery and the toilet only one so we had to wait in line for some times.
Being able to access transmart from the hotel location by walking distance is surely a plus point for this hotel.
Maybe coming back to Stay next time.
Response from Property: Dear Mr./Mrs. Keshia First of all, I would like to personally thank you for your loyalty and support to The Zuri , and also for staying with us at The Zuri Pekanbaru. Truly appreciate you, showing care by sharing such a detailed review which will help us to identify our shortfalls which need improvement.I hope this experience will not change your impression of our property and wish for an opportunity to welcome you back to The Zuri Pekanbaru in the nearest future. I greatly appreciate your valuable feedback and through this feedback of yours. Our aim is to make every guest experience a truly remarkable one.Best Regard,Asni Alexia LimGeneral Manager
acelint
Superior Twin Room
Stayed in May 2023
Family
1 review
Outstanding
Posted on Jun 2, 2023
Very clean and so cool
Response from Property: Dear Mr.AcelintHow wonderful it is to learn that you enjoyed your time in our hotel. Thank you for sharing your positive impressions of The Zuri Pekanbaru during your stay with us, part due to the gracious hospitality you received from our associates and I am so pleased to learn that you had a memorable and enjoyable experience and that our team was able to exceed your expectations.We are very proud of our associates who you mentioned, who as you noted enjoy what they do each day and look to create memorable experiences for you.Thank you very much for staying with us and I appreciate you for sharing your comments with us and we are looking forward to welcoming you back soon!Best wishes,Asni Alexia LimGeneral Manager
Veronicaa
Superior Twin Room
Stayed in Mar 2022
Business travelers
45 review
Outstanding
Posted on Apr 9, 2022
Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeer
Tya Rani
Superior Twin Room
Stayed in Aug 2021
Solo travelers
27 review
Posted on Aug 31, 2021
Not bad
Anonymous User
Superior Twin Room
Stayed in Oct 2023
Couples
5 review
Outstanding
Posted on Oct 21, 2023
Bagus
Guest User
Superior Twin Room
Stayed in Sep 2021
Family
6 review
Amazing
Posted on Oct 15, 2021
everything is perfect ❤
Response from Property: Dear Mr/Mrs User How wonderful it is to learn that you enjoyed your time in our hotel. Thank you for sharing your positive impressions of The Zuri Pekanbaru during your stay with us, part due to the gracious hospitality you received from our associates and I am so pleased to learn that you had a memorable and enjoyable experience and that our team was able to exceed your expectations. We are very proud of our associates who you mentioned, who as you noted enjoy what they do each day and look to create memorable experiences for you. Thank you very much for staying with us and I appreciate you for sharing your comments with us and we are looking forward to welcoming you back soon! Best Regard Asni Lexia Lim General Manager