Hotel Venecia Paguera

My wife and I stayed here towards the end of April for 3 nights and can highly recommend it. What a little gem of a hotel. Really bright and modern and fastidiously clean, I mean spotless everywhere. It’s clearly had a lot of money spent on it and has been upgraded and modernised throughout. The pool area has been completely renovated and is beautiful with sun pretty much all day on several sides. Pool water was too cold in April for me but there were some guests braving it. Reception staff were very friendly and helpful and always happy to help. The bar area, reception area and outside terrace with tables and chairs was modern and had plenty of pretty seating areas. Guest rooms were excellent, again very modern and surprisingly spacious. You could tell they had been updated but not completely renovated, just part renovated as there are still some remnants of its former life, but enough has been done to the rooms and bathrooms to make them very comfortable and modern and we certainly had zero complaints. The twin beds pushed together were comfortable and our pool view from the 3rd floor was perfect. Perhaps the only criticism would be the air conditioning wasn't great. The daytime weather was a sunny 23 degrees so the air con kept us just about cool enough during the night. However it would have been better if the controls allowed the setting to be a little cooler. Before we went, I saw some grumbles online from some older reviews regarding noise but we didn't experience any noise at all during our stay and the hotel was almost full. Other guests were mainly couples of all ages and small families who were respectful and not rowdy. We couldn't hear our neighbours at all unless they were out on their balcony, and there was only very little noise later on in the evening from lively bars and restaurants nearby. The location is literally one row back from the main street so you are right in the centre of town and the beach is less than 5 minute walk - a perfect spot to stay. I think Paguera is predominantly a German holiday resort but there were still plenty of other nationalities there. I felt it was a great mix of people from all over Europe and even heard several other British accents. Most bars and restaurants we went into spoke first to us in German but as soon as we responded in English, they quickly switched to English with no issues at all. Due to landing a great deal, we booked directly with the hotel on their own website and got a free late checkout too. We chose to stay on a half board basis where we genuinely enjoyed the food. It may not have been amazing but it was always hot, fresh, plentiful and tasty. There were several hot and cold choices at the buffet for both breakfast and dinner and we were really happy with that. I'm sure some fussy eaters may struggle but we tried everything and it was honestly all pretty decent. The price we paid was excellent and the hotel was exactly what we wanted. Very good value for money in a small and

The stay itself was more or less ok. The hotel is in a side street close to the main street but still quiet. The cleaning stuff did not clean the floor even a single time during our three nights stay, they did not even do the beds. obviously they did not care. Same for the balcony. Main point is that the interior in the bathroom could have killed my one year old. One of the shower doors we did not operate before must have been opened by the cleaning staff. When I closed it again, it popped out of the rail, fell onto me and the falling aluminum line cover hit me one year old child on the head. I`ve called for the manager who actually blamed me to watch out for my children. The is the biggest disgrace someone ever told me. The glass storage in the shower was proven not really attached to the wall, it could be easy fixed but it a great danger. When my husband came over to talk to the manager and set him straight he suddenly left minutes before and did not turn up the next day. No one apologized, no one gave a fly. Better spend your money somewhere else!