389sharnaf
September 4, 2024
We recently spent 2 nights at Mt Quincan retreat. The views are breath taking in the treehouses overlooking the Tablelands, be sure to specify when booking as the treehouses overlooking the crater do not offer these views. The swing trail is a must and also provides an amazing view. The treehouse itself, whilst lovely, needs some maintenance. The kitchen tap was loose and one side of our barbecue wouldn't light, but luckily we could make do. There is also a strong ammonia smell coming from the wood panels in the bottom of the shower that could be attended to. Unfotunately, the hospitality leaves a bit to be desired. I was quite disappointed to hear that my partner was charged an additional $60 fee to have flowers and rose petals, that were delivered by a florist to the office at the property, placed in our treehouse. I understand that arranging rose petals on the bed is an additional task, however, $60 for such a small ask is unreasonable and off putting. When paying $485+ a night for luxury accommodation, a little hospitality wouldn't go astray.