Before we checked in, a man whose company was paying for his room told us his room was terrible. We went ahead and checked in. The room was filthy and dark, smelt bad. Carpet had food and dirt, bugs under the chair cusion, bug parts on the stained sheets. We asked for a new room and was sent to the room next door. It smelt better and looked a bit better but the sheets had blood stains on them and big holes and bug parts. We checked out and asked for a refund and went to the next hotel which was much much better. ******* processed our refund.