Blue Marlin Deluxe Spa & Resort - Ultra All Inclusive

The best hotel there and the staff is so friendly and helpful

Servis - all right. Facilities - good water temperature in the pool, whirlpool did not work.

So just got back this morning and on reflection a generous 7/10 overall. Not a 5 star hotel 4 at best and although clean and well maintained, came across as a bit cramped and especially the rooms which are a lot smaller than expected. On arrival told reception we had upgrade to room with pool view and was then taken to our room on top floor with small brick balcony which to see pool you need to be 6 foot tall to look over. In fairness complained and was moved after two nights to a room the same size but on first floor. Have to say that most but not all the service staff seemed unmotivated and not very friendly, struggled to get a smile from most and communication difficult as hardly any British guests so little English spoken, indeed in 12 days only heard or met two other couples staying that were British, this could be I admit percieved as a good or bad thing. However the above staff motivation comment may come from the fact that the vast majority of guests were Russian and having to deal with these rude, obnoxious and pretencious guests, must be a struggle for the hotel staff on a daily basis. Our first all inclusive holiday and I literally could not believe the food wastage generated every sitting usually by the same suspects ! and I mean full plates not touched piled high with food where I think they never any intention of consuming. Pool is quite small and gets busy with the earlybird towels on beds syndrome each day, But the hotel's Beach Pier is the game changer. Although a short walk from the hotel its top notch, comfortable and relaxing with good music vibes and easy bar and food service on the pier itself. Tip stay on pier till 8pm and watch the sunset along coastline its amazing and for us best time every day. Sad to convey whilst not in hotels control the sea is pretty dirty with suspect pollution and floating plastic litter evident most days and it does become quite choppy. Our last few days there was a five foot swell and as a result the swimming area within the Pier was closed as deemed to dangerous. So would I go back ? Ummmm not sure, I feel like I've been away and enjoyed the sun and relaxed but overal it missed something.

I do not recommend the hotel, it does not match the description and photos, the hotel is a maximum of 4 stars. Economy and Standart double or Twin rooms does not match the description on hotel website. They are cheating. All these rooms are 15-16 square meters, although the hotel sells them as spacious of 24-26 square meters. So Blue Marlin is cheating and deceiving customers. You hope to get comfortable large room, but will get a pocket!!! I didn't get lazy and bought a tape measure, so I measured everything perfectly. My living room was supposed to be 26 square meters, but it barely fit into 16 squares, including the bathroom. I felt very uncomfortable and cheated. My recommendation is that everyone who goes to this hotel should bring a measuring tape. All the rooms in the 4-story building are 15-16 square meters, be careful when dealing with scammers. They sell what they don't have. The rooms need renovation, the bathroom is so small that you can barely close the door when you enter. The evening programs are absurd. This hotel resembles a boarding house, so I do not recommend it to young people. The wait staff is pleasant, the food is satisfactory, but there is no seafood. The road to the beach is bad, there are fast driving motorcycles and garbage containers around that stink. Overall, the hotel is very tiny, everything is squeezed together, a small lobby bar, nowhere to sit. The view in the photos is completely different. Room furniture is cheap and really it is far away them to the Luxury 5*hotel.