Ibis Pau Centre

Nice location and helpful staff but the room was dirty and smelt of feet, there were something that I could not identify in the bathroom that looked like rodent droppings , see picture. I’d not stay here again and if I hadn’t been so tired I wouldn’t have stayed this time

I couldn’t stay as the dirty filthy tiny garage want big enough for my car. Access for disabled from the car park is also very difficult. The alternative parking offered was unacceptable to me due to my disability and it’s lack of security. A disaster.

This hotel was great and we’d have no hesitation in staying again. Great location in the centre of this beautiful town, in a quiet side street. The chap on reception was really good and offered us a welcome drink as soon as we arrived. The first room we were offered was on the second floor and as soon as we opened the door we were bowled over by the smell of smoke. Although it was a non-smoking room, someone had clearly been smoking like a chimney in there. We went back down to reception and although the hotel was full, the receptionist was able to find us an accessible room on the third floor (319). We were delighted as we saw immediately that the third floor had been renovated. The second floor was still Ibis from the early 2000s. Our room was lovely, spacious and modern. Nice wooden floors and even a heated towel rack! It was quite quiet overnight although we discovered in the morning that the cleaner’s cupboard was right next door so there was a bit of rattling. The biggest problem with this room (and this is why I’m not giving five out of five) was that we discovered that there was no door on the bathroom and toilet. It would not have been a problem if there were just one person in the room but if there are two of you, it’s rather embarrassing. Also, as there are two small windows in there - which is great for ventilation - the light streamed in in the morning. Please, Ibis, just pop a sliding door on! We peeked into other rooms on our way out and it seemed they all had bathroom doors so it’s unlikely to be a problem for anyone else. Enjoy your stay here… I’m sure you will!

Fantastic. Check-in and check-out fast no fuss. Free outdoor parking behind the hotel was a good add on. Room is bright and clean. Importantly it is equipped with air-conditioning. Bathroom is clean. Good value and central location. Front desk layout is friendly. Hotel is easy to locate.

Very small room with only just enough space to move past the bed. Staff very helpful and friendly but said all rooms were the same size. Disappointed as room was not to the standard I expected especially as we were booked for 4 nights and have experienced at other Ibis hotels.

City centre location with difficult onsite parking and no catering apart from breakfast. However, helpful staff pointed us in the right direction for parking and eating and all worked out well. Would go again.

The Ibis Pau is well located to explore the old town. It is clean and tidy, and the staff were friendly.

The room was very clean and bright and airy. I was very disappointed at the size of the room and the fixtures and fittings. I could easily have been in the budget hotel about 3km along the road. Adequate for a one-night business visit.