Hotel Casa del Refugio
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Patzcuaro
Hotel Casa del Refugio
Portal Régules 9, Centro, Patzcuaro, Michoacan 61600, Mexico
Show on Map
With a stay at Hotel Casa del Refugio in Patzcuaro (Patzcuaro Centro), you'll be steps from Gertrudis Bocanegra Square and 3 minutes by foot from Plaza Vasco de Quiroga (Plaza Grande). This hotel is 0.3 mi (0.5 km) from Nuestra Senora de la Salud Basilica and 0.3 mi (0.5 km) from El Estribo.Show More
We Price Match
Amenities
Public ParkingFree
24-Hour Front Desk
Luggage Storage
Meeting Room
Business Center
Multi-Function Room
Babysitting Services
Wake-Up Call
All Amenities
Property Description
With a stay at Hotel Casa del Refugio in Patzcuaro (Patzcuaro Centro), you'll be steps from Gertrudis Bocanegra Square and 3 minutes by foot from Plaza Vasco de Quiroga (Plaza Grande). This hotel is 0.3 mi (0.5 km) from Nuestra Senora de la Salud Basilica and 0.3 mi (0.5 km) from El Estribo.
Show More
4.1/5
Very GoodCleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 47 Reviews
Surroundings
Airport: Uruapan Airport
(56.8 km)
Landmarks: Cinema - Theater "Emperor Caltzontzin"
(140m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Junior Suite With Two Double Beds
2 Double bed
Non-smoking
City view
Towels
Private toilet
Shampoo
Check Availability
5
Master Room
1 King bed
Non-smoking
Towels
Private toilet
Shampoo
Wardrobe
Check Availability
7
Superior King Room
1 King bed
Non-smoking
City view
Towels
Balcony
Private toilet
Check Availability
Guest Reviews
4.1/5
Very Good
47 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Average for similar properties in Patzcuaro
AI Summary
Centrally located in Pátzcuaro, the accommodation offers spacious rooms with comfortable beds and great showers. However, parking can be a challenge. The attentive staff and quality breakfast receive high praise.
Guest User
January 31, 2023
We would definitely stay here again! Central to the town and convenient. Beautifully restored historical property. Room was spacious and the King bed was very comfortable. Shower was great. Some noise from the street below our room woke us early in the morning with traffic and dogs barking. I would request a room away from the street in the future. Breakfast was good and the service excellent.
Guest User
October 10, 2022
I am completely appalled by Casa del Refugio and I would discourage anyone from even considering staying here. I have traveled to over 70 countries in the world and have been an avid world traveler for over 30 years. And this has been my WORST experience with a hotel EVER. I traveled here with my husband and 2 small kids in February. The place has no heat. So we had to sleep with our full parkas and hats on and we were STILL freezing. It was also extremely noisy since there's no real insulation... and the noise from the street was extreme through the night including street vendors and dogs barking at all hours. We barely slept. So instead of staying 2 nights, we were running for the door after one night. And then.. the hotel somehow charged us over US$3000 for that one night we stayed there. I think it was originally an unintentional error. Instead of charging us in pesos, they put in the same figure in dollars. Except that the exchange rate was around 19 pesos per dollar. So instead of being charged around US$170, they charged us thousands of dollars. I've been working for MONTHS with Bookings.com and also direclty with the hotel to try to get a refund. I've spoken with management at the hotel who were apologetic and said they would refund our money right away. But they have still not issued a refund and it's been about 8 months. Bookings.com has contacted them multiple times as well, and they have told them they would issue a refund. But they haven't done it. It seems they just want to steal our money. It's deeply distressing. I would do whatever you can to AVOID staying at all costs and let others know as well.
Guest User
January 29, 2022
Very cold room, one light switch so to get up in the night you turned on 2 large overhead lights which wakes up the other person, or else stumble to the bathroom. Freezing noisy room. Breakfast service terrible, servers wore winter coats with hoods. Restaurant and bar say closed at 8 but when I asked for service at 10 to 8, I was refused.
Guest User
January 31, 2023
El hotel está precioso, lleno de detalles coloniales y muy acogedor. La atención del personal es excelente, muy servicial y atenta. La zona donde se encuentra el hotel es un poco conflictiva porque es una plaza muy concurrida pero el hotel cuenta con valet parking y eso ayuda mucho. Cómo está plaza es un centro de actividad hasta altas horas de la noche, asegúrate de pedir un cuarto que no de hacia la plaza, si no tienes problema para dormir con un poco de ruido, los cuartos con vista a la plaza son muy bonitos. Definitivamente volvería a hospedarme ahí.
Translate
Guest User
January 31, 2023
Excelente lugar para descansar, el restaurante muy y rico y lo principal la atención te hace sentir en casa habitaciónes amplias y el valet parking un poco complicado pero de mucha utilidad en semana Santa
Translate
Guest User
January 31, 2023
Hermosísimo hotel, con increíbles espacios decorados con artesanías locales y pinturas religiosas del SXVI y XVII, las suites amplias y limpias. Excelente ubicación aunque se batalla un poco para estacionar el coche y hacer el check-in, pero te ayudan a llevárselo al estacionamiento con el valet parking
Translate
Guest User
January 31, 2023
La experiencia fue maravillosa, es un lugar que recomiendo mucho a cualquier tipo de persona,el trato con los huéspedes fue muy bueno, esta limpio, la arquitectura es colonial, ubicado en el centro del pueblo mágico de Patzcuaro.
Translate
Guest User
January 31, 2023
De mis hoteles favoritos para hospedarse es sin duda, éste, Hotel El Refugio, su arquitectura colonial te transporta a otra época, me gusta la ubicación, limpieza y amabilidad del personal. Además la junior suite que es la preferida, tiene dos balcones en la esquina teniendo con vista a una de las plazas principales, la Gertrudis Bocanegra.
Translate
Services & Amenities
Most Popular Amenities
Public Parking
Free
24-Hour Front Desk
Luggage Storage
Meeting Room
Business Center
Multi-Function Room
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Meeting Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public Parking
Free
Transportation
Shuttle Bus Service
Additional charge
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Spanish
Food & Drink
Room Service
Health & Wellness
Beauty and Makeup
Public Areas
No Smoking in Public Areas
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Clothes Dryer
Facilities for Children
Babysitting Services
Additional charge
Business Services
Meeting Room
Business Center
Fax/Copying Service
Wedding Service
Multi-Function Room
Safety & Security
First Aid Services
CCTV In Public Areas
Fire Extinguisher
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 17
With a stay at Hotel Casa del Refugio in Patzcuaro (Patzcuaro Centro), you'll be steps from Gertrudis Bocanegra Square and 3 minutes by foot from Plaza Vasco de Quiroga (Plaza Grande). This hotel is 0.3 mi (0.5 km) from Nuestra Senora de la Salud Basilica and 0.3 mi (0.5 km) from El Estribo.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Colonial hotel include babysitting (surcharge), wedding services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 23 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Colonial hotel include babysitting (surcharge), wedding services, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 23 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.