The Grass Serviced Suites

The hotel is still undergoing renovations on their building 2 which they will put the guests once building 1 is full. The first night the room has no sound proofing or whatsoever that makes sleep deprivation even harder as I am a light sleeper. I requested to put me up on to their sister hotel which they refused and offered me to their building 1 it was better but can be much better. At night people fighting in the middle of the night on the property itself. My suggestion is to close the building instead of letting guest stay in a noisy and dusty place only solution providing ear plugs to lower the noise disturbance 🤦 Overall the service is good like the staff names Miss Beer and Miss Mind and the hotel manager miss Linda is good at customer service and are very welcoming 😀😀 To be honest I am a regular guest to this hotel chain for the past 8 years but they don’t treat their regular guest with good offers or Whatsoever whenever we message the managers or reservations team which got 2 weeks to reply me and I even tried calling on the number always never call me back!!! If this carry’s on and I will stop staying At Mind Group since the management is not very good treating its regular guest!!

I recently stayed hete and had a pleasant experience. The location is convenient, with easy access to local attractions and public transportation. The staff was friendly and helpful, making check-in and check-out smooth.

Excellent rooms—clean, quiet, and spacious. The room service was fantastic, and the check-in process was smooth and hassle-free. The staff was very friendly and accommodating,which made the overall experience perfect. Especially Gwang thank you gwang. I Highly recommend for a comfortable stay!”

Everything is good for me. I’m very happy to stay here Thanks to Nok for your good service and helpfulness

Ok. Very good beer

All is great! I like to stay here and expect more days to stay. Maybe next time :)