Premium Pool Villa Pattaya

It is a B&B type, there is no hotel lobby, you have to ask someone when you get there. The room is big and the pool is clean. There is a refrigerator, microwave and tableware, but there are no slippers and towels. Each person has one bath towel from check-in to check-out, and the room is cleaned by yourself. The transportation is inconvenient and suitable for self-driving. It's quite far to go to the beach or tourist attractions and shopping malls, so you have to hire a taxi.

Nothing good except cheap. Poor service. A strange smell in the room. The bedding is stained. I will never come again!!!

Everything is great, again and again

Prepare your own mosquito repellent spray, etc. There are really many bugs, and they look a bit old because of the age. The only satisfaction is that there is a small park next to it where you can take a walk.

The room is very bad, the air conditioner is leaking, the toilet is broken, the villa is old, and the facilities are poor. Basically, it does not meet the facilities of a normal travel villa hotel!

The entrance is very difficult to find, the road is closed, rehearsal, can't deliver the goods. Book a 3-bedroom room, but get 2 bedrooms and make the living room another bedroom instead. then no bathroom Having to knock on the door to the bathroom in the room instead is very difficult.

The room is clean and pleasant, the kitchen is beautiful, the living room, the sofa is very wide.

This Villa is really the worst accommodation experience ever! I arrived in the early morning! It has been found that the door of the Villa is opened to the left! It's time to check in with us! I already feel that the photos on the Internet are different and obviously much older! But the most shocking thing is that the whole house is covered with dirt! The kitchen utensils are rusted, the cups are very dirty, the closet door is very dirty, the toilet mirror is moldy, there are unknown blood stains on the bed sheets, there are bruises, the bathtub is rotten with tape, the poolside is rotten, and the toilet supplies are seriously insufficient! There are two rooms without separate toilets! And there will be marks on the bed! Based on the above reasons, my group of nine felt that there was really no way to stay for four more nights! So I contacted trip.com in the morning, trip.com has been communicating with the villa, but the Villa has been refusing to refund until a Villa staff came to check in, and then I have been dealing with the Villa staff on whatsapp! But I have always insisted that I only want to find Li Qingjie! No refund! Followed the left round of communication and insisted not to be cleaner than the cleaning staff, because the cleaning is too large and it is impossible to complete the cleaning in a few hours. At the same time, we kept sending photos of the problem to the other staff, and then the staff in charge of check in has been unable to download. For any decision, you have to ask his boss, but he couldn't give them the boss's direct contact information. Finally, after waiting for a long time, he suddenly said to me and showed me the translator twice, saying that his boss promised to only charge one night's accommodation fee , refund the four-day accommodation fee, and then you need to write it in the blank space of check in. We asked many times if it is ok, and he said that we only need to wait for the refund from trip.cpm, and then told us to pack it up immediately The luggage and the key were returned. After 3 days, we contacted trip.com to inquire about the refund, and learned that the other party did not recognize the refund. The reason was that their boss said that the employee had no right to make any decisions. At the same time, he said that we were because of the location. It is inconvenient to ask for a refund. The owner of this villa is very despicable. In addition to talking back and forth, he also made false accusations against the guests. Until now, no refunds are available. I hope everyone will not be fooled🙇‍♀️🙇‍♀️