Crystal Palace Luxury Hotel Pattaya

Crystal Palace Luxury Hotel Pattaya Reviews

Crystal Palace Luxury Hotel Pattaya

284/68 Moo5 Pattaya-Naklua Road, T.Naklua, A.Bang Lamung, ThailandView Hotel Details
Crystal Palace Luxury Hotel Pattaya
Crystal Palace Luxury Hotel PattayaCrystal Palace Luxury Hotel PattayaCrystal Palace Luxury Hotel Pattaya
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Crystal Palace Luxury Hotel Pattaya Guest Reviews

4.1/5
Very Good
56 review
Verified reviews
Location4.3
Amenities4.1
Service3.9
Cleanliness4.3
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All Reviews(56)
Positive reviews(50)
Reviews with photos/video(20)
Clean and tidy(13)
Awesome stay(11)
Friendly host(10)
Great value for money(7)
Delicious breakfast(7)
Large rooms(6)
Negative reviews(6)
Axell
Luxury Room With Jacuzzi
Stayed in Jun 2024
Friends
6 review
5.0/5
Outstanding
Posted on 29 Jun 2024
Really beautiful room and conveniently located above a cafe with aesthetic designs great for photo taking. But my favourite part of the stay was definitely the room with jacuzzi. The swimming pool at the facility was really cool as well because there were seats inside the swimming pool for you to enjoy a drink or snack. I strongly recommend this location for families, couples or even solo travellers to have a peaceful trip. The environment within the location if really quiet, not much noise and the staff were really polite as well! Will definitely consider coming back.
TravelJei
Superior Room
Stayed in Jun 2024
Solo travelers
4 review
4.5/5
Great
Posted on 11 Jun 2024
Very affordable and accessible to everything. I will definitley stay againa nd reccomend this my friends
Rezai
Superior Room
Stayed in Mei 2024
Business travelers
7 review
1.5/5
Posted on 8 Mei 2024
The hotel didn't clean the room after spending the night in this hotal my body started to get itches
Response from Property: I will take the issues you mention into a thorough discussion with the team to seriously investigate. And I hope to have the opportunity to serve you even better in the future and demonstrate the high standards we strive to create for our hotels.
PoBoxEarth
Superior Room
Stayed in Jun 2024
Couples
8 review
4.0/5
Very Good
Posted on 17 Jun 2024
Overall not bad, but I would not consider our room (superior category) at 5star level The hotel mostly caters to tour groups from China and Vietnam, it can get crowded.
Guest User
Deluxe Luxury Room
Stayed in Mei 2024
Couples
8 review
2.5/5
Posted on 3 Mei 2024
The night worker at the reception was very rude and sullen. Even when I asked about local transportation, he gave me the wrong answer. When I warned him the next day, he talked a lot.
Response from Property: Thank you for your feedback and I am sorry for any problems that occurred during your stay with us. I have already reported the employee's mistake to our team. To ensure that this does not happen again in the future. We strive to provide comfort and satisfaction to all our guests. And I am very sorry that this time there was a mistake. I hope we will have the opportunity to welcome you again for an even better stay experience.
Guest User
Superior Room
Stayed in Apr 2024
Couples
8 review
3.0/5
Posted on 2 Mei 2024
The reception staff are very bad. I asked how to get to the city and gave wrong information.
Response from Property: Thank you for your feedback and I am sorry for the problems that occurred during your stay with us. I have already reported the employee's mistake to our team. To ensure that this does not happen again in the future. We strive to provide comfort and satisfaction to all our guests. And I am very sorry that this time there was a mistake. I hope we will have the opportunity to welcome you again for an even better stay experience.
Anonymous User
Superior Room
Stayed in Mac 2024
Family
1 review
4.0/5
Very Good
Posted on 22 Mac 2024
Stayed for 2 nights. Food is ok with less options. Pool is clean and good. Some attractions and bus terminal is little close by. . Can go if u travel in budget
Response from Property: Thank you for the review. We are glad that you are satisfied with our hotel and its convenient location. and have fun with our swimming pool We hope to have the opportunity to provide better service to you on your next visit.
Sorapol P
Deluxe Luxury Room
Stayed in Apr 2024
Family
4 review
4.0/5
Very Good
Posted on 17 Apr 2024
Large room with large balcony with pool view. Large bathroom. Worth the money.
Response from Property: Thank you for the great review. We are honored and delighted that you had such a wonderful time at our hotel. Your suggestions mean a lot to us. Hope to welcome you again soon.
M3NACE-ZN
Deluxe Luxury Room
Stayed in Jun 2024
Friends
45 review
5.0/5
Outstanding
Posted on 18 Jun 2024
Awesome service. Great location
Alien
Superior Room
Stayed in Apr 2024
Friends
6 review
5.0/5
Outstanding
Posted on 16 Apr 2024
Good stay
Guest User
Superior Room
Stayed in Jun 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on 12 Jun 2024
The overall feeling of the hotel is okay. But what I don’t understand is why there are three front desks. The front desk at the door points to the building on the south side of the courtyard. After going there, it leads to the building on the north side. The last two front desks are a bit messy. Maybe there are three hotels with one owner? But generally speaking, the hotel is very good. The rooms are large and clean, and the facilities are new and user-friendly. The most rare thing is that it has a large terrace. Sitting on the balcony drinking tea and looking at the swimming pool is a pleasure.
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6/7
Guest User
Deluxe Room
Stayed in Mei 2024
Friends
3 review
5.0/5
Outstanding
Posted on 8 Jun 2024
The room is large and clean. It is cleaned and provided with two bottles of water every day. There is a swimming pool downstairs, open from 8am-8pm. The staff's service is very good. They will help with luggage and always have a smile on their face. There are Big C and Eleven just outside the hotel, which is very convenient. A very clean hotel, I like it very much! Recommended
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ANTON Z
Deluxe Room
Stayed in Mei 2024
Couples
7 review
4.7/5
Amazing
Posted on 24 Mei 2024
Excellent hotel. Great staff. Spacious room with a large bed and Smart TV. Cleaned every day and clean. Breakfast is a buffet, but the assortment has been better. You will always find something to eat. The only thing, perhaps for some this is a minus, is the focus on representatives of the PRC. So, if you are not bothered by a lot of noisy and spontaneous people, then the hotel will come to you.
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Response from Property: Thank you for the great review! We are honored and delighted that you had such a wonderful time at our hotel. Satisfied with the clean rooms and that our hotel is convenient for your travels. And we are very pleased that you are satisfied with our breakfast. Your suggestions mean a lot to us. Hope to welcome you again soon!
VITALY555
Superior Room
Stayed in Mei 2024
Couples
10 review
4.0/5
Very Good
Posted on 27 Mei 2024
The hotel itself is not bad, everything is clean, the breakfast is good, there is always something to choose from. At the entrance you can immediately take a tuk tuk. It's a long way to the sea. Great pool, clean. One of the downsides is that Wi-Fi does not work, we had a signal on the 7th floor only in the morning, the reception was good by the pool. But you could only go to Instagram and YouTube. The browser and most applications did not work. We used a SIM, which is why we had to spend money on the Internet. And it’s also very noisy in the hotel, everywhere. The most budget rooms face the road, there is noise from cars all night. The pool has a walk-through courtyard, like a bus station, buses arrive every 10 minutes and rumble 5 meters from the pool. Staff with carts everywhere.
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nidpat
Superior Room
Stayed in Apr 2024
Couples
19 review
5.0/5
Outstanding
Posted on 21 Apr 2024
The room is clean and spacious. The staff upgraded the room to be larger and has complete amenities. The mattresses are soft, there is a beautiful swimming pool, the food is delicious and there are many menus to choose from. Have a chance to go rest again.
Original TextTranslated by Google
Response from Property: Thank you for the great review! We are honored and delighted that you had such a wonderful time at our hotel. Satisfied with the clean rooms and that our hotel is convenient for your travels. And we are very pleased that you are satisfied with our breakfast. Your suggestions mean a lot to us. Hope to welcome you again soon.