Hotel Trinetar

We visited Hotel Trinetra Resorts, Patnitop for 2 Nights and 3 days in Delux category room from 12-14 Dec'23. Hotel location is good, peaceful, easy to reach from any point, middle of the green orchid trees of Devdar. It is very near to all main activity points like Nathatop, Children's park, ******* Lake and also near to Naag temple. Rooms are cozy, neat and clean. They provide heaters in room. Staff is very courteous. If we want anything they never said 'NO'. Food is amazing in the Hotel. They have variety of things in VEG and NON-VEG. View from balcony is very relaxing and soothing to eyes. Everything was amazing whether it is food, ambience, courteous staff, location etc. Thanks Hotel Trinetra Resorts, Patnitop for giving us such a memorable stay.

Hotel strategicaly located. Good valley and mountain view from room balconies. Ample parking. Drivers dormitory. Food - good. Irony- Maintenance is missing. Housekeeping is obscure. Scanty- staff that too inexperinced. All services as per their timings- room service- hot- water etc. Hospitality sector professionalism badly needed. Dreamed turned sour..

Room service is very slow and bad. After making call for room service they too almost hour to respond. Room cleaning is not done in full day even you give keys to reception in morning and hwen you came back in evening the room is as it is in morning messy and stincy. They also not respond to complain. Not suggested at all...

Here are some points -we booked hotel for 2 days from ***********, the hotel representative outright denied honouring that booking just before a day -after lot of hassle we got 1 day booking on paying half amount upfront to that representative who claimed to be manager but when we reached hotel, it seems he was just middleman and hotel has many such people. -we stayed in economy rooms that appear to be never cleaned at all. Dust has accummulated on furniture, bedding was dirty and the room smelled. Looked like some shabby guest house rather than 3 star hotel. -Avoid at all costs, it's a health hazard -No insulation from corridor noise, I couldn't sleep at all -Only saving grace were it's breakfast that was good