Yuhannan
August 24, 2024
I was quite disappointed with my stay at Bagus Bay Homestay. The room I was given was not at all like the one shown in the pictures online. It was poorly maintained, and the toilet was very dirty. To make matters worse, the bathroom was shared, which was not made clear during booking.
The staff, especially one of the girls, seemed indifferent to my concerns and didn't show much care for the guests. While the owner was more approachable, he dismissed my complaints by saying that it’s a cheap hotel, which felt dismissive and unprofessional. The issues I raised were about basic cleanliness and honesty in their listings, not about the price.
Overall, I wouldn't recommend staying here unless you are prepared for a very different experience from what’s advertised.