Residence Inn by Marriott Los Angeles Pasadena/Old Town Reviews

Comfortable stay

After staying for 3 nights, the overall feeling is: dirty, messy, and poor. It is not recommended to stay unless you don't care about the feeling. Dirty: The sanitation is poor, the floor and carpet in the room are so dirty that they can't be any dirtier. The sanitation of the public area is poor, the swimming pool is not clean, and the elevator and garage walkway are very dirty. Messy: The management feels messy, the service ability of the staff is poor, and the service awareness is not worthy of this hotel brand. The whole hotel gives people a lifeless feeling, without any vitality. It is obviously caused by the chaotic management. Poor: The front desk staff has poor ability and is not dedicated. They can't solve normal service problems for guests. Guests repeatedly ask questions and always agree but never solve the problem, and never give feedback. The professional quality of the staff is poor. They clearly communicated the room number that needs to be cleaned in person, but never cleaned it. After repeatedly asking, no one came to clean the room. I stayed for a total of 3 nights and 4 days, and there was never a service staff to provide us with room cleaning and towel replacement services. The included buffet breakfast is extremely poor, with few varieties and average quality. The location of the hotel is OK, only 26 miles from LAX Los Angeles International Airport, and it only takes 1.5 hours to get to the airport. The price is reasonable, about $290 per day for hotel accommodation and parking. I selected a few photos I took casually, and you can decide for yourself whether to stay in this luxury hotel.

The hotel is in a great location. Pasadena is the old wealthy area of ​​LA, with good public security and beautiful scenery. The hotel is located right in the old city center. You can check in the beautiful scenery of Pasadena in ten minutes. You can see St. Andrew's Cathedral when you open the window. It is not too far from LA attractions. The airport is 30-40 minutes away by car without traffic jams, and Universal Studios is only 20 minutes away by car.

Very good hotel with complete facilities and convenient parking. The only drawback is that it is too close to the highway and sometimes the room shakes.

The hotel is in a great location, within walking distance of many restaurants and shopping. The home-style apartment has enough space, kitchen facilities, tableware, and a rich breakfast. Parking is a bit expensive at $35 a day.

Pros: Excellent location, close to the highway entrance and the old city center. The room can be used for cooking. Disadvantages: The breakfast is poor, the sofa bed is uncomfortable and small, it can accommodate up to three people, and it is unlikely to accommodate four people.

The driving location is easy to find, the breakfast is good, there is a kitchen, and the old city view is located near the hotel

#positive #I was happy with the Corridor Soundproofing, Nearby Shops, Hotel Smell, Location; #评论# Sound insulation in the corridor, adjacent shops, hotel smell, satisfied with the location

The hotel is much better than expected. There are only 2 customer service staff at the front desk, and most of them are long bags. The rooms are very clean, and the kitchen and bathroom facilities are very good. The front desk also helped me solve some problems when I encountered them. The breakfast is very simple.