Best Hotels near Mountain RD. shopping center, Pasadena

This is an excellent property, far exceeding our expectations. Very nice King room, VERY clean throughout, and very comfortable. The whole property was neat and clean. Would/will stay again without a doubt. Kudos to the management and staff. The only small negative was related to the breakfast, thinking they need a new cook. The pork sausage on the morning we stayed was burned to a crisp. The nice ”singing staff person” who was manning the breakfast even brought out another pan of the links but they were as bad or even worse than the first. Come on, pick up your game there a bit please. The cinnamon rolls were fresh and hot and gooey just they way they should be. The coffee was hot and fresh. Overall a 5-star stay for which we were very thankful!

I am not one person to leave a review. However, I am less than pleased. The room is covered in dust. It took over four hours to cool the room down. The king size bed sags in the middle and is extremely uncomfortable. I absolutely do not feel clean in this room. The fitness center is absolutely disgusting. The thermostat in the fitness center is held on by scotch tape and it is overwhelmingly hot in there. The machines have clearly not been cleaned in a while and there are machines that have clear evidence of heavy sweat left on them. I recommend saving a few dollars by choosing another hotel nearby. There is nothing worth the price tag of this stay.

Great location. The room was very clean and bed was comfortable. Love the free cookies. Yummy!

I have so many great things to say about the service I received at this hotel. It was amazing. The rooms were newly renovated and they are very spacious. It had that newly carpet smell. The foyer of the hotel was really nice. My husband and I had the chance to watch the Super Bowl in our on little cubicle and we were assisted with fabulous drinks 🍹 from the bar from Taylor and Pam. I wanted Baylis with my coffee and Taylor NAILED it. When I first checked in, Rochelle was very kind and approachable. She made sure that I had extra towels and feather free pillows. Basically, she matched our energy. We laughed and joked until I knew that this was the place for the next 7 days. The gym was very clean and they had new machinery. I usually don’t use the hotel gym but it had everything I needed along with the cleanliness. My husband had a lot to say about the staff as well. He enjoyed conversing every morning with the cook Diana. He said her burritos were to live for. He was excited every morning to eat his freshly made breakfast. If you were thinking about staying here, think no longer! It’s the place to stay in Annapolis. Oh, last but not least when I was checking out I met the GM and it was indicative that The Apple 🍎 don’t fall far from the tree!” Her staff was marvelous due to them having a great leader. Thanks Courtyard Staff for making our stay one to remember!!!

Two seniors, our son and 3-year-old grandson made a reservation at this hotel when traveling to Annapolis for another grandson's baptism. We made the reservation through hotels.com, paid for it ahead, and received a confirmation which said our reservation was guaranteed. We arrived at the hotel at approximately 8:30 pm with an overtired toddler to be told that the hotel had oversold rooms and we had none. They also did nothing to help us find another room but instead referred us back to hotels.com, which found us a room at a Westin hotel 15 minutes away by car. The next party who arrived after us were told the same, although for some reason the staff was trying to help them find a room although they had booked through booking.com. The hotel staff admitted that they often oversell and have this problem every Saturday night. BEWARE!!

Just wrapped up a two-day meeting at the Historic Inns of Annapolis. I was so looking forward to staying there, as I'd heard great things about it. Unfortunately, I was disappointed with the service and the cleanliness. We stayed in the Gov Calvert building, which is a beautiful, historic building on the main circle in downtown Annapolis, just a short walk from the MD state house. Although old, it's been preserved wonderfully, and it doesn't feel 250+ years old. When I arrived at 7:15pm, there was no valet available, so I waited in the rain at the valet stand for 10 minutes before retreating into the hotel. I checked in at ~7:30pm but had to return outside to provide the valet my key and retrieve my bags. There was no bellman to assist with the bags. When I checked in, I asked if there were a restaurant or bar in the hotel where I might get a bite to eat and was directed to the pub next door. Unfortunately, it closed at 8pm, so I had to find my way to another pub down the street and around the corner. For early evening, I was surprised to be unable to find dinner in house and being forced out into the rain to walk to a restaurant. When I returned to my room, I looked for a plug near the bed to charge my phone. There was a very, very dirty power strip behind the bedside table that had so much sticky grime on it that I had to clean the openings for the phone's cord before inserting. When we began our meeting the next morning, there was no breakfast served, though we'd ordered it when we contracted for the retreat. We were eventually provided a coffee service, though our staff had to go out to get bagels, since everyone came expecting breakfast to be included. There was food left in the refrigerator in our meeting room from a wedding over the previous weekend, which drew gnats to the room that we had to contend with over the two days. Several colleagues expressed concern at the lack of cleanliness of their bathrooms (hair in their tubs &/or bathroom sinks), so we asked that the rooms of all our guests be deep cleaned. The hotel nicely left a bottle of wine in each room after recleaning. On Day 2, we were informed mid-morning that unless we cleared our cars from the garage by 1pm, we would have to pay an extra $15 per car on top of the $32/day for valet service. (There is no self-parking option and street parking is limited.) This was not stated when we made reservations, when the meeting rooms were booked and food ordered, or when we checked into the hotel. Our meeting was not scheduled to conclude until 3:30, and we'd paid for the room's use through the end of the business day. Although the hotel agreed to waive the extra $15, we were each asked for $15 when we summoned our car through the text app the hotel uses, as valet instructions required. As a result, we had to wait at the front desk for the staff to ”release” the charges on each of our accounts before the valet could retrieve our cars. The staff that served us for the meeting we

After a very sunny day at the beach, we were happy to get to the hotel. The front desk staff was very pleasant and they offered a choice of cookies as a small welcome. We chose oatmeal cookies and were surprised by how delicious they were. As a tea drinker, I was also happy to see an excellent choice of Bigelow teas in the lobby. Our suite was very comfortable, with a living room that was separate from the bedroom. Everything was simple and comfortable and very clean. Breakfast buffet was included, and is served on weekends til 10:30. This helped us have a relaxing morning. The choices were quite typical, but somewhat more variety than is often the case (waffles, fresh fruit, oatmeal, cold cereal, bacon, sausage, etc). More important, the scrambled eggs tasted fresh and delicious, the muffins also tasted fresh and delicious, the orange juice tasted especially good, and I was again happy to have a choice of teas made with hot water that was in a container that was not previously used for coffee. (If that sounds like an odd statement, you probably are not a tea drinker.) We never stayed at a Country Inn and Suites before, and now we will again.

I have stayed at this hotel on and off for the past few months . every time I come here . The front desk manager Norma always goes above and beyond to make my stay as enjoyable as possible. Thursdays and Sunday every time I see her she's working very hard to make sure everyone as satisfied as possible with their room and everything that involves their stay here. George who also has a great attitude and will go to whatever length escape to fix whatever issue or problem may come up these two workers I look forward to seeing every time I come to stay I hope that their hard work can be rewarded thank you very much sincerely Jessica fi

I stayed here at the townePlace suites Arundal mills and the service was excellent, There was one particular young lady by the name of shannell who was very courteous and helpful. I was visiting with friends and she helped us with all the good things to do in the area. The check in process was quick and simple and we was greeted with much respect. I would recommend this place for your stay.