Guest User
October 25, 2024
We were deeply disappointed by the behavior of the resort manager towards Indian guests. While the hotel staff were friendly and the rooms clean and spacious, the bathroom had a persistent foul odor. The most troubling aspect was the restaurant service. The manager seemed solely focused on greeting European and American guests, ignoring us entirely. On our first day, when I attempted to communicate with the staff, they overlooked my questions in favor of serving foreign guests. We were informed that the buffet menu primarily catered to foreigners, with a separate Indian menu featuring only basic dishes like dal, chapati, rice, and aloo matar. While we appreciated the option, the discriminatory treatment was unacceptable. When my husband requested a different dish for the next day, we were met with disappointment. The buffet remained the same, and we were told there was no alternative for Indian guests. It felt unjust to be offered the same limited options day after day while paying the same rate as everyone else. Furthermore, the manager insisted that we would need to pay extra for paneer, stating we couldn’t enjoy both the buffet and the Indian dishes. This behavior was not just disappointing but outright disrespectful. We felt treated like freeloaders, which is unacceptable. We urge fellow Indian travelers to consider other options. While the rooms and views are appealing, the discriminatory treatment we experienced at the restaurant overshadowed any positives. This is not a place for self-respecting Indian guests.