Kaachi Grand Hotel

Stayed three nights with a group tour. Great, modern hotel with all the facilities one can expect. Rooms are big and spacious, with a view to the surrounding hills. Good location, quite close to the city center. Staff very friendly and accomodating. Things to be improved: more space for clothes; better service for checkout in the evening (I could not pay with a CC only cash).

Of all the hotels ive stayed in, Kaachi hotel is on the top of my list. Its the staff who make this hotel truly special. For 3 weeks this was my bhutanese home. It is everything advertised and more being located in the centre of Paro with open views of the city. But it is the welcoming staff that i will remember most. See you all again, hopefully soon.

This is the newest Hotel in Paro and is wonderful. Super clean, artsy, all of the personnel went over and beyond to help us enjoy our stay. We were there for a business forum and afterwards our Hotel Guide showed us some fabulous sites around the country with super in depth knowledge. Bhutan is BEAUTIFUL. They had traditional dancing the last day of our visit in their recently built hotel courtyard. It is downtown Paro, so walking around the town was immediately accessible. Recommend at the highest star level. We will definitely stay again ! ! ! and again ! !! !

LED lights burst into flames 10 minutes after we entered the room. Had a small fire then smoke. Breaker stopped power to prevent anything more serious. Took them almost 8 minutes to respond, not bad. Dinner was not good since they won’t allow us to change to Ala carte from buffet. And they called our guide to confirm if we had no dietary restrictions. But they were not flexible. Breakfast was bad. Only thing good was the room was big. Internet connection was relatively smooth. Service was slow. Lady at the restaurant couldn’t even provide us a the price for a hot and sour soup considering we were planning on paying for dinner which was supposed to be paid for with the agent. Had to walk out after they could not provide a pricing after 10 minutes. 2 stars only. Could have been worse.

I have checked in today and I give zero marks for indifferent attitude of senior most person at reception for indifferent and non cooperative attitude towards the guests. The vegetarian menu is very small and we have limited choices. We had better food options at thimpu and punacca

Although hotel is good but the staff is not co-operative. Indian ood is not up to the standard. Vanilla Ice cream was lousy and old stale. None of us are it and showed to staff and on top of that staff wanted us to pay and sign the bill. Just because we wanted packed breakfast in theorn8ng to go on trek, they refused to serve us tea and asked us to pay for it and we had to pay.