Sterling Athirappilly

Our stay at this hotel had a rough start. On our first day, my son, who has a severe nut allergy, had an allergic reaction after eating a dish that unknowingly contained peanut powder in the seasoning even though we informed the Kitchen of the allergy. Thankfully, it wasn’t severe, and we had medication on hand. The food overall was disappointing— the Indian dishes lacked flavor and spice, while the Italian food tasted nothing like Italian cuisine and was oddly spicy. This was frustrating, as we had higher expectations for the food. However, after the allergy incident, the staff really stepped up. Nirmal, the manager, was incredible. He immediately offered to take us to the hospital in his personal vehicle and checked on us constantly to make sure my son was okay. He went out of his way to ensure the rest of our stay was pleasant, even coordinating excursions for us. Alan from the dining staff was extremely attentive, making sure all the food was safe for my son and greeting us warmly every time we dined. Ranjith, the security guard, was welcoming every day and even brought out bows and arrows so the kids could practice their target shooting, which they loved. The hotel itself is absolutely beautiful, and we had a very traditional and warm welcome upon arrival. While the food was a disappointment, the attentiveness and kindness of the staff, especially Nirmal, Alan, and Ranjith, made our stay memorable. My only suggestion for improvement would be in the quality and authenticity of the food.

Hotel is Beautiful and clean, view is worth $1 million. Everyone’s very kind and helpful. Alan and Anandu were very kind. They deserve a raise. I recommend eating breakfast outside as the water is very calming. View is you’re in a movie. I highly recommend staying here.

This is one of the very best hotels I've stayed in. We had 3 river facing suites and I would very highly recommend them. Everything was excellent, the hotel restaurant was fabulous and the staff, especially Nirmal was fantastic! The hotel has an infinity pool with stunning views of the Waterfall, river and forest. We had the same view from our rooms which made our stay extra special! Definitely visiting again, and wholeheartedly recommend this hidden gem!

An absolutely beautiful and stunning hotel situated in a picturest location just wonderful, the staff were also fantastic! Nirmal was wonderful and very helpful! Thank you so much for a wonderful stay! The room was sublime I could not believe how wonderful it was and how well priced!

Loved the interiors. The staff was super friendly and accommodating. The river side view from the room given to us was nice. Athirapilly Falls can be seen from the terrace (swimming pool area). The stay was very comfortable. The hotel was very tidy.

We had an incredible stay at Sterling Athirappilly. The staffs at the reception were amazing and cooperative. Special thanks to Anu and Nirmal. In our every needs they were so reachable. Rooms are very clean and spacious. Room services also pretty good. The kitchen is awesome with a variety of food and beverages. Also the staffs at the restaurant were so helpful and reachable. The hotel is very close to the river which will provide the beauty of the falls and the river. The only problem is the road to hotel from the main road. It is not in a good shape.