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5 star

Renaissance Paris Vendome Hotel
4.1/565 Reviews

Renaissance Paris Vendome Hotel

Paris|0.03km from Maison Francis Kurkdjian
This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!

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Top rated hotels in Paris

Searching for hotels near Maison Francis Kurkdjian? Compare room rates and reviews to find your ideal stay.
Hotel Londres Saint Honore
4/566 Reviews
The room is small, but comfortable and clean, and the location is particularly good.
Hotel Duminy-Vendome
4.8/568 Reviews
We had a wonderful stay and the hotel exceeded our expectations. It will beautifully decorated, clean, new and fresh, and the bed was comfortable. Plus we got upgraded to a suite which was a pleasant surprise. Next door is Au Petite Bar...we met some locals there that we really enjoyed speaking to. It was an added bonus to our stay that we stumbled upon this gem. We will be back!
Hotel de la Tamise
4.5/582 Reviews
We had previously stayed in this hotel in 2016 and found it perfect in in every way. On planning a weekend this year, we saw no reason not to come back, but this time booked a slightly larger room with a bath (we only had a shower previously), especially as were staying an extra night. We discovered that it had only recently re-opened having been closed because of Covid, and the kitchen was not operational except for breakfast. However it is surrounded by restaurants so this is not really an issue. The staff were again incredibly friendly and helpful, and we found everything about our stay there faultless. We hope to be back (when Covid allows).
Renaissance Paris Vendome Hotel
4.1/565 Reviews
This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!
Hotel Brighton
4.3/5102 Reviews
Though a little bit pricey, this hotel is a prime location. Literally a two block walk from the Louvre, Angelina restaurant is just up the street with fabulous hot chocolate. Plenty of sidewalk cafés where you can get dinner, and the Tuileries Gardens just across the street. Photo attached is the view from our balcony room that fronted the street on the second floor, with an upgraded reservation you could stay on the fourth or fifth floor but that’s gonna cost more. The hotel does offer breakfast service but for lunch or dinner you’ll have to go out. (Thats why only 4 stars on amenities.) As friends traveling together it was one of the few properties to be found that offered two beds in one room.
Hotel Royal Saint Honore Paris Louvre
4.3/563 Reviews
The location is very good, in the alley opposite the Tuileries Garden, but very quiet, soundproof is also good, the room size of the superior room is also available, there is a small balcony, the hotel breakfast 19 euros is simple, but also, bread, cheese, milk, Juice, smoked salmon, and sausage are enough to eat. At the front desk, the restaurant service is very good. There is a Carrefour next to a small intersection, buying some water, snacks are very convenient, stayed for five nights, very good.

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