Hôtel Lucien

Worst hotel I have ever stayed at. Had a mouse in the bedroom, and staff were unwilling to help remove the rodent. Finally after 4 hours of running around the hotel, we managed to resolve the issue. Just when we thought our 5 night stay couldn't get any worse, staff would burst into the room without knocking (even when the do not disturb sign was on the door), and were unapologetic when they entered. This happened on about 4 occasions. The aircon in our room was leaking over the carpet and our belongings. On the night we arrived we were left stood in the street in what was a scary and rough area, for 10 minutes, whilst the concierge had disappeared. Then finally, on the last day when checking out, the hotel offered us a 1 nights refund due to the mouse in the hotel room. I am writing this review 2 months (8 weeks) later, and we have had to contact *********** as the hotel will not process a refund. We have tried to ring the hotel but they hang the phone up on us every time. *********** have also tried to make contact, but the hotel are also ignoring their emails and phone calls. Therefore I would not recommend this hotel AT ALL.

Budget hotel in a great area of Paris, walkable to the Seine, Louvre, Notre Dame the Marais and loads more neighbourhoods. Great restaurants and bars nearby and close to a metro station. Hotel rooms were small but clean, pastries and coffees offered for breakfast. Hotel staff were all friendly and welcoming.