Anonymous User
January 1, 2023
The hotel location is very good, just few hundred metres walking distance to the Arc De Triomphe.
However, it's quite run down and I don't think it fullfils the criteria of a real 4 star hotel. Otherwise, we would not take the trouble to change hotel at last minute.
We reached at late night and were assigned a family room, the heating not functioning and room was cold.
Toilet was separated from shower room and there's no basin in the toilet, so you need to pass through all beds and make a turn to the shower, that's inconvenience.
Breakfast is simple, canteen is very small. We actually booked for 5 nights stay, but decided to check out after 1 night because we don't think the price we pre-paid worth the condition.
We need to give a big thank you to Miss Max at Trip.com, for her prompt coordination with the hotel and speedy processing of the refund, as well as fast confirmation of the new hotel we sourced - Hilton Paris La Défense, its price at Trip.com was also around $100 cheaper than another famous website.