Citadines Tour Eiffel Paris Reviews
Citadines Tour Eiffel Paris
132 Bd de Grenelle, Paris, FranceView Hotel Details
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1 night
Citadines Tour Eiffel Paris Guest Reviews
4.3/5
Very Good
52 review
Verified reviewsLocation4.7
Amenities4.2
Service4.3
Cleanliness4.2
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All Reviews(52)
Positive reviews(51)
Reviews with photos/video(20)
Awesome stay(16)
Convenient location(15)
Easy to get around(14)
Great service(10)
Close to metro(10)
Too noisy(9)
Negative reviews(1)
Guest User
Studio With Eiffel Tower View
Stayed in Jun 2024
Couples
2 review
Posted on Jul 2, 2024
The location and the view from the room is very good but they didn’t have toothbrushes and bottles of water at the room. AC didn’t work that much even with its maximum power.
Staying Hotel more than my home
Studio
Stayed in Dec 2023
Family
51 review
Outstanding
Posted on Dec 4, 2023
Located in very convenient place to take any bus or sub'.
And I could see some top part of Eiffel tower in the room.
Eiffel tower is also very close from the Citadines.
gohwaimi
Deluxe Studio With Balcony And Eiffel Tower View
Stayed in Oct 2023
Couples
9 review
Posted on Oct 15, 2023
Very nice location which walking distance to Eiffel Tower also the hotel just opposite metro station also plenty of restaurants also mcD beside it.
However the staff not so helpful where we drop our luggage, she took the luggage tag and ask us to fill it up ourselves then we move our luggage to the luggage waiting room ourselves. Basically she just lead the way also open the door for us to access the luggage room.
In the room have coffee machine, kitchen and empty fridge. Coffee maker available at lobby.
Its bit overpriced for me.
Response from Property: Thank you for taking the time to write this review. We appreciate your review and your comments our service and facilities. As we are keen to always improve our quality of service, we will ensure to share them with the concerned members of the team.We hope to welcome you again soon.Kind regards,Verena
Jessica Hur
Studio With Eiffel Tower View
Stayed in Mar 2024
Friends
2 review
Great
Posted on Mar 31, 2024
staff kindly helped with early checkin when my condition was low after long flight. stayed for 7 nights but housekeeping was only provded once during the entire stay. amenities and towels are self pick up from second floor which turned out to be actually convenient. kind staff and best location
Response from Property: Dear Jessica,Thank you for taking the time to share your feedback at Citadines Tour Eiffel. We're glad to hear that our staff was able to assist you with an early check-in during a challenging time after your long flight. Providing excellent service, especially during such moments, is important to us.It's great to know that you found the self-service amenities and towel pickup on the second floor to be convenient. We appreciate your kind words about our staff and are pleased that you enjoyed our prime location.We look forward to welcoming you again soon to one of our serviced residences.Sincerely,Verena L.Assistant Residence Manager
Danwx
double Studio
Stayed in Mar 2023
Couples
11 review
Very Good
Posted on Mar 20, 2023
The apartment is really big and spacious. Location is excellent just beside a metro. There is a mac beside as well which is great for travellers who want to save money.
Response from Property: Dear Danwx,Thank you for your review. We are glad to read you have enjoyed your stay at Citadines Tour Eiffel and as well our prime location.We look forward to welcoming you again soon,Verena
Draven Timberlake
One Bedroom Apartment
Stayed in Aug 2023
Family
28 review
Outstanding
Posted on Oct 31, 2023
Highly recommend and suitable for family to live in. Big enough and can see Eiffel tower inside the room
Response from Property: Thank you for your feedback!We are glad to read you have enjoyed your stay at Citadines Tour Eiffel and as well the lovely view from your apartment.We look forward welcoming you again soon,Verena
Travel with Alisha
Studio
Stayed in Apr 2023
Couples
4 review
Very Good
Posted on Jul 13, 2023
Really nice location, 2 minutes from the metro station .Big and clean room with a nice view of Effie tower.
Response from Property: Thank you for your compliments about our serviced residence during your recent stay.We are happy to read that you have enjoyed our facilities and service.We hope you will stay with us again.Kind regards,Verena
Mingjia
Studio with Eiffel Tower View
Stayed in May 2023
Friends
4 review
Posted on May 19, 2023
There is something wrong with the coffee machine and the room is very small
Response from Property: Thank you for sharing your feedback.It is our every intention to provide excellent service and products to our residents. I would like to apologize if we have failed to meet your expectations on your stay at Citadines Tour Eiffel.I hope that you will reconsider staying with us or any of our other serviced residence, giving us another opportunity to serve you better.Sincerely,Verena
KCCY
Studio
Stayed in Jan 2023
Couples
19 review
Posted on Jan 8, 2023
Next to metro station and lots of restaurants around the area. Room was dusty and bedroom slipper is only available for guests who are staying at Level 7 only (don’t understand why though). Staff was friendly and helpful.
Response from Property: Thank you for your review. We are glad to read that overall, you appreciated staying at Citadines Tour Eiffel and were well looked after by the members of our staff. We are sorry about the dust and will ensure to take on appropriate actions with the concerned members of the team. We look forward to welcoming you again soon!
Christian Cartin Dior
Studio
Stayed in Mar 2024
Business travelers
69 review
Very Good
Posted on Mar 12, 2024
Convenient overall
Response from Property: Dear Christian,Thank you for taking the time to leave your review on your recent stay at Citadines Tour Eiffel.We appreciate your ratings across different aspects of your stay. We are always striving to improve, and your feedback helps us identify areas where we can enhance our guests' experiences.If there are any specific suggestions or concerns you would like to share with us to further improve our amenities, cleanliness, or service, please feel free to reach out. Your satisfaction is important to us, and we want to ensure that your next stay exceeds your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future.Sincerely,Verena
Andrew
Studio
Stayed in Nov 2022
Couples
1 review
Outstanding
Posted on Nov 19, 2022
Was such a lovely room😊we didnt get a eiffel tower view, but was so close to the actual tower. 10 minute walk. Staff were friendly and had lifts to get to the rooms. The bed was very comfortable for me and my partner. We got woken up to the accordion one morning. Was so lovely. Definitely gonna come back here! Thank you
Response from Property: Thank you for your kind review! We are happy you have spent a lovely time at Citadines Tour Eiffel. We will ensure to share your comments with the rest of the team to encourage them pursuing their efforts into providing the best customer service possible. We look forward to welcoming you again soon!
Kibong
Stayed in Jul 2022
Family
9 review
Great
Posted on Jul 26, 2022
Decent hotel for family stay but the hotel is located right next to the metro/train track so you can feel the vibration in the entire building….
Response from Property: Thank for your feedback.We are glad that overall you have enjoyed your stay with even though the proximity with the metro has negatively impacted your stay.Kind regards,Verena
Guest User
Studio with Eiffel Tower View
Stayed in Jul 2023
Couples
2 review
Very Good
Posted on Jul 24, 2023
Staff are really nice!!
Response from Property: Thank you for your kind feedback.We are glad that you had an enjoyable stay. I will share your compliments with the team at Citadines Tour Eiffel.Thank you for sharing your experience and we look forward to welcoming you again.Kind regards,Verena
Riany Mutiara
Studio
Stayed in Apr 2024
Business travelers
23 review
Very Good
Posted on Apr 26, 2024
Good loc
Response from Property: Dear Riany,Thank you for your positive feedback regarding Citadines Tour Eiffel. We're glad to know you had a satisfactory experience.We appreciate your review and hope to see you again soonVerena L.Assistant Residence Manager
Aiiavaa
Studio
Stayed in Apr 2022
Other
9 review
Very Good
Posted on Apr 12, 2022
great
Response from Property: Thank you for your feedback, we are happy to read you've had a great stay at Citadines Tour Eiffel.See you again soon,Verena