Citadines Tour Eiffel Paris Reviews
Citadines Tour Eiffel Paris
132 Bd de Grenelle, Paris, 75015, FranceView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Citadines Tour Eiffel Paris Guest Reviews
4.2/5
Very Good
78 review
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.1
Filter by:
Sort by:
All reviews(78)
Positive reviews(76)
Reviews with photos/video(27)
Convenient location(28)
Easy to get around(26)
Close to metro(22)
Awesome rooms(20)
Friendly owner(15)
Awesome stay(11)
Loved the view(6)
Negative reviews(2)
LeeViolet
Studio With Balcony And Eiffel Tower View
Stayed in Nov 2024
Travel with friends
1 review
Very Good
Posted on Dec 26, 2024
Citadines Tour Eiffel Paris offers a comfortable and convenient stay for those looking to explore the iconic sights of the city, particularly the Eiffel Tower, which is just a short walk away.
Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed the comfort and convenience of your stay at Citadines Tour Eiffel Paris, and the close proximity to the Eiffel Tower. We hope to welcome you again soon for another memorable visit!Antoine - Reception
Guest User
Studio With Eiffel Tower View
Stayed in May 2024
Couples
2 review
Posted on Jul 1, 2024
The location and the view from the room is very good but they didn’t have toothbrushes and bottles of water at the room. AC didn’t work that much even with its maximum power.
Response from Property: Hello,We appreciate your feedback regarding your recent stay. We're glad you enjoyed our location and the room's view. We apologize for the inconvenience regarding the absence of toothbrushes and water bottles in the room. We'll look into improving our amenities for future guests. Regarding the AC, we apologize for the discomfort you experienced and will ensure it is inspected and fixed promptly. Thank you for bringing these matters to our attention. We hope to welcome you back for a more comfortable stay in the future.Kind regards,Antoine - Reception
Guest User
Studio With Eiffel Tower View
Stayed in Nov 2024
Travel with friends
2 review
Posted on Dec 30, 2024
Very Good location with metro #6, #8 & #10, but the service is not very well.
I went to the front desk asking for more toilet papers but the receptionist told me he didn’t know and he was also new just came here a couple days ago so I need to ask his colleagues ( sitting next to him). I was not satisfied with this service.
I stayed for 6 days but only clean the room once and I went to the room at 16:30 but they were still cleaning.
The bathroom drain hole is clogged and need to wait for a long time the water to subside.
Response from Property: Thank you for your feedback. We are glad to hear that you appreciated our convenient location near metro lines #6, #8, and #10. However, we sincerely apologize for the inconvenience you experienced with the service during your stay. Please know that we take your concerns seriously and will work on improving our communication and response times at the front desk. We hope to have the opportunity to welcome you again and provide you with a more pleasant stay.Kind regards,Antoine - Reception
Guest User
Studio
Stayed in Oct 2024
Couples
1 review
Great
Posted on Dec 11, 2024
The best location with our lovely Eiffel Tower in front of your windows.
Perfect location next to the subway but the street are really local. The market is good if you will do the cooking yourself to maximize your room value.
It’s still a very good value hotel at this prices point.
Response from Property: Thank you for your kind feedback! We're thrilled to hear that you enjoyed our unbeatable location with the beautiful view of the Eiffel Tower. We're also glad that you found the nearby market convenient for preparing your meals. We strive to offer great value and are happy you found it to be just that. We look forward to welcoming you again soon!Antoine - Reception
Guest User
Studio With Eiffel Tower View
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Oct 6, 2024
A really good hotel, with helpful friendly staff, super convenient location, right next to metro station. I stayed at a room with Eiffel Tower view, it’s awesome n unforgettable. The only thing is that it’s so close to the metro station so will hear the metro sound, but for me I’m ok. I highly recommend this hotel
Response from Property: Thank you for your kind words! We’re thrilled to hear that you had a wonderful stay and enjoyed the Eiffel Tower view from your room. We look forward to welcoming you back on your next visit!Antoine - Reception
Jenny Joo
Studio
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Jul 5, 2024
Staying at Citadines Tour Eiffel Paris was overall amazing. The room was spacious and both the kitchen and bathroom were clean and useful. It also had a view of the eiffel tower which made our stay even more wonderful. It is right in front of the metro station and was easy to go to places.
The best part was it is 2 stops away, 15 min walk to Eiffel tower!
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay at Citadines Tour Eiffel Paris. It's great to know that you found the room spacious and the kitchen and bathroom clean and useful. We're especially pleased that you enjoyed the view of the Eiffel Tower and our convenient location near the metro station. We hope to welcome you back soon for another fantastic stay!Antoine - Reception
Staying Hotel more than my home
Studio
Stayed in Nov 2023
Family
60 review
Outstanding
Posted on Dec 4, 2023
Located in very convenient place to take any bus or sub'.
And I could see some top part of Eiffel tower in the room.
Eiffel tower is also very close from the Citadines.
gohwaimi
Studio With Balcony And Eiffel Tower View
Stayed in Sep 2023
Couples
12 review
Posted on Oct 15, 2023
Very nice location which walking distance to Eiffel Tower also the hotel just opposite metro station also plenty of restaurants also mcD beside it.
However the staff not so helpful where we drop our luggage, she took the luggage tag and ask us to fill it up ourselves then we move our luggage to the luggage waiting room ourselves. Basically she just lead the way also open the door for us to access the luggage room.
In the room have coffee machine, kitchen and empty fridge. Coffee maker available at lobby.
Its bit overpriced for me.
Response from Property: Thank you for taking the time to write this review. We appreciate your review and your comments our service and facilities. As we are keen to always improve our quality of service, we will ensure to share them with the concerned members of the team.We hope to welcome you again soon.Kind regards,Verena
Jessica Hur
Studio With Eiffel Tower View
Stayed in Feb 2024
Travel with friends
2 review
Great
Posted on Mar 31, 2024
staff kindly helped with early checkin when my condition was low after long flight. stayed for 7 nights but housekeeping was only provded once during the entire stay. amenities and towels are self pick up from second floor which turned out to be actually convenient. kind staff and best location
Response from Property: Dear Jessica,Thank you for taking the time to share your feedback at Citadines Tour Eiffel. We're glad to hear that our staff was able to assist you with an early check-in during a challenging time after your long flight. Providing excellent service, especially during such moments, is important to us.It's great to know that you found the self-service amenities and towel pickup on the second floor to be convenient. We appreciate your kind words about our staff and are pleased that you enjoyed our prime location.We look forward to welcoming you again soon to one of our serviced residences.Sincerely,Verena L.Assistant Residence Manager
Danwx
double Studio
Stayed in Feb 2023
Couples
11 review
Very Good
Posted on Mar 20, 2023
The apartment is really big and spacious. Location is excellent just beside a metro. There is a mac beside as well which is great for travellers who want to save money.
Response from Property: Dear Danwx,Thank you for your review. We are glad to read you have enjoyed your stay at Citadines Tour Eiffel and as well our prime location.We look forward to welcoming you again soon,Verena
Draven Timberlake
One Bedroom Apartment
Stayed in Jul 2023
Family
31 review
Outstanding
Posted on Oct 31, 2023
Highly recommend and suitable for family to live in. Big enough and can see Eiffel tower inside the room
Response from Property: Thank you for your feedback!We are glad to read you have enjoyed your stay at Citadines Tour Eiffel and as well the lovely view from your apartment.We look forward welcoming you again soon,Verena
Travel with Alisha
Studio
Stayed in Mar 2023
Couples
4 review
Very Good
Posted on Jul 12, 2023
Really nice location, 2 minutes from the metro station .Big and clean room with a nice view of Effie tower.
Response from Property: Thank you for your compliments about our serviced residence during your recent stay.We are happy to read that you have enjoyed our facilities and service.We hope you will stay with us again.Kind regards,Verena
Mingjia
Studio with Eiffel Tower View
Stayed in Apr 2023
Travel with friends
4 review
Posted on May 19, 2023
There is something wrong with the coffee machine and the room is very small
Response from Property: Thank you for sharing your feedback.It is our every intention to provide excellent service and products to our residents. I would like to apologize if we have failed to meet your expectations on your stay at Citadines Tour Eiffel.I hope that you will reconsider staying with us or any of our other serviced residence, giving us another opportunity to serve you better.Sincerely,Verena
Mike.K
Studio With Eiffel Tower View
Stayed in Jun 2024
Couples
18 review
Outstanding
Posted on Jul 17, 2024
Good location
Response from Property: Hello !Thank you for your feedback! We're delighted to hear you enjoyed our facilities and service. We agree, our location is indeed one of our best assets. We look forward to welcoming you back soon!Kind regards,Antoine - Reception
KCCY
Studio
Stayed in Dec 2022
Couples
26 review
Posted on Jan 8, 2023
Next to metro station and lots of restaurants around the area. Room was dusty and bedroom slipper is only available for guests who are staying at Level 7 only (don’t understand why though). Staff was friendly and helpful.
Response from Property: Thank you for your review. We are glad to read that overall, you appreciated staying at Citadines Tour Eiffel and were well looked after by the members of our staff. We are sorry about the dust and will ensure to take on appropriate actions with the concerned members of the team. We look forward to welcoming you again soon!