Name: Hotel Paris Gare Montparnasse TGV
Address: 40 Rue du Commandant René Mouchotte, Paris, 75014, France, 40 Rue du Commandant René Mouchotte, Overseas, France
Rating: 3.7

Hotel Paris Gare Montparnasse TGV Reviews

Mercure

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Negative reviews

The room was given to me, room 631, the aircon and bathtub not working.

So it was super clean but bad commodities there is no meeting room

The hotel is good considering the price you pay

Well located near train station and very compact hotel

一早到的，前台給仔細查詢房間情況，立馬就讓入住了，貼心。

Arrived early in the morning, the front desk carefully checked the room situation and let me check in immediately, which was considerate.

不錯 交通方便 早餐也説得過去 點贊

Good, convenient transportation, and decent breakfast. Thumbs up

舒服的一間酒店在巴黎必須要去的

A comfortable hotel that you must visit in Paris

酒店服務，设施，食物,位置和衛生程度都ok

Hotel service, facilities, food, location and cleanliness are all OK

Service en hygiene is niks waard!!! Hotel is toe aan renovaties. Hotel is geen 4 sterren waard maar meer 2. Bij twijfel zeker kijken naar een andere hotel ;)

Service and hygiene is worth nothing!!! Hotel is in need of renovations. Hotel is not worth 4 stars but more 2. If in doubt, definitely look for another hotel ;)

離蒙帕納斯高鐵站近，這個價位在環境條件算可以吧。

門口有點小，不好找。

It's close to the Montparnasse high-speed rail station. The price is considered acceptable given the environmental conditions.

The door is a bit small and hard to find.

服務員態度非常良好
早餐環境非常好食物選擇多

The waiter's attitude is very good
The breakfast environment is very good and there are many food choices

Restaurant

24-hour front desk

Luggage storage

Wi-Fi

Smoking area

Pets allowed

Breakfast

Non-smoking room

All Languages

English

Chinese

Dutch

All Room Types

Classic Room with Double Bed

Classic, Guest Room, 2 Twin/Single Bed (s)

Family Room (2 Bedrooms) -1 Double Bed and 2 Single Beds

We spent nine nights here, had to pay in advance with no refund.  We moved to a city view room but after two nights it was impossible to sleep as the aircon did not work, so we requested a move to a room with working  aircon, we were moved to a room with a window which opened.  Unfortunately I left my new expensive boots in the old room and first people to have entered the old room would have been their house keeping staff however, after three requests for a response they apparently never found my boots and the manager implied I must have lost them moving across the corridor - really! The fact that this hotel obviously has no working aircon in their rooms with no ventilation and they failed to do anything about it in the nine days we were there I know this as when I refused to leave the check in desk until someone found something out about my missing boots many guests came up asking for fans, which were no problem to provide clearly they had to issue these a lot! My boots apparently evaporated and nothing was done to compensate this, even when I took this up with the Accor the management company behind this hotel.  The customer service is appalling, if you wish to enjoy a Paris stay please book another hotel which cares about your experience and responds to your concerns in a professional way, sadly this is completely lacking here I would never recommend this hotel and now see why they have a pay upfront with no refund policy, as its the only reason  we continued to stay there. Health and safety of their customers is also of no concern to them, putting them in rooms which are stifling with no aircon and no one putting this right is unacceptable, ignorant and greedy, yes they have an Eifel Tower view (for which I was asked to write a top review by the duty manager as he would get a bonus for good reviews) but this should not be acceptable guests having to ask for fans for those rooms in order to make them comfortable is not what a four star hotel should be doing. This is not a four star hotel and the customer service is appalling.

The hotel is located in the centre of Montparnasse, close to the train station and is well connected to the metro network. Unstructured virtual seed reception that leaves a little perplexed, but gentle personal 

Close to Montparnas high-speed rail station, this price is OK in environmental conditions.

The doorway is a bit small and hard to find.

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Discover 80 reviews of Hotel Paris Gare Montparnasse TGV, rated 3.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Paris Gare Montparnasse TGV Reviews: 80 Verified Reviews Latest 2024 | Trip.com

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Hotel Paris Gare Montparnasse TGV Reviews

Hotel Paris Gare Montparnasse TGV

Hotel Paris Gare Montparnasse TGV Guest Reviews