Hotel Splendide Royal Paris - Relais & Châteaux

Hotel Splendide Royal Paris - Relais & Châteaux Reviews

Hotel Splendide Royal Paris - Relais & Châteaux

18 Rue du Cirque, Paris, FranceView Hotel Details
Hotel Splendide Royal Paris - Relais & Châteaux
Hotel Splendide Royal Paris - Relais & ChâteauxHotel Splendide Royal Paris - Relais & ChâteauxHotel Splendide Royal Paris - Relais & Châteaux
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Hotel Splendide Royal Paris - Relais & Châteaux Guest Reviews

4.7/5
Amazing
77 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(77)
Positive reviews(72)
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Negative reviews(5)
Guest User
Junior Suite Parisienne
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Not bad, just a little old, but very convenient, very Parisian, very convenient for travel
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Response from Property: Dear 巴黎风情精致套房, We would like to sincerely thank you for taking the time to write such a nice review about your experience at the Hôtel Splendide Royal Paris - Relais & Châteaux. I am happy to read that you enjoyed our central location and that you appreciated the elegance of our classical interior decoration of our Pocket Palace!Looking forward to seeing you again very soon in your new Parisian home.Warmest regardsBenoit SaudemontMaitre de Maison
Guest User
Suite Elysée
Stayed in Dec 2023
Couples
1 review
2.0/5
Posted on Dec 29, 2023
The hotel charged us a lot for the minibar. In addition, because the room arrangement was not appropriate, they said they would give us an additional discount, but it seems that they did not receive the information. Our email is *************** ******** Hope to get a reply as soon as possible! Otherwise, I feel really uncomfortable because we were charged more than 10% of the room rate even though we didn't use any products at all! Feeling really not good☹️
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Response from Property: Dearest 爱丽舍套房, First we would like to thank you for your stay at the Splendide Royal Paris Relais & Châteaux and for writing us.We are surprised with your comment and unfortunately your e-mail is cripted by the site so I am not able to answer you directly. We have not found minibar charges on your invoice but only restaurant and bar, so maybe your inquiry was referring to these charges? Concerning the room, we had received two different reservations for two different categories and unfortunately we had no availability to offer an upgrade in order to avoid a change of room.Feel free to contact me directly to discuss this matter together. It was a pleasure to welcome you to our pocket palace during the Holiday season, it is a pity that we remain with this specific insatisfaction. With our kind regardsBenoit SaudemontMaitre de maison
地球旅行者
Suite Elysée
Stayed in Nov 2023
Family
37 review
4.5/5
Great
Posted on Dec 5, 2023
The location is great, right next to the Presidential Palace. The area is closed whenever the President has a state event. Vehicles cannot enter or exit normally. 😅
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Response from Property: Dear 地球旅行者, Thank you so much for this wonderful review! :-) We are plesaed to read that you enjoyed your stay among us especially the location very very near the President house indeed!! :-) We look much forward to seeing you back to your Parisian Home! With our warmest regards Benoit Saudemont – Maître de Maison
rico123
Junior Suite Saint Honoré
Stayed in Jul 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Quiet, clean, good service, very good experience!
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Response from Property: Dear rico123, Thank you so much for writing us this beautiful review! :-). It is always a reward for us to know that our guests are enjoying our hospitality and the property. We are all looking much forward to seeing you back to your Parisian Home! With our warmest regards Benoit Saudemont – Maître de Maison
SWilson10
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 1, 2024
I have been fortunate enough to have stayed at a lot of amazing large luxury hotels. However Hotel Splendide Royal is in it's own special category of excellence. It's a tiny hotel, only 12 rooms - 6 suites and 6 Jr. suites. But it is beautiful, warm, and surpringly roomy. The reception area is small and unadorned, but the people, the welcome, is the best you'll get anywhere. And attached to the little reception area is a large library/sitting room so you have a comfortable space to enjoy. Our room was a suite with a balcony and - take my breath away - stunning view of the Eiffel Tower. WOW!! Anyway, the room had a separate bedroom, coffee/tea bar and a mini fridge, a soft couch and comfortable chairs, a desk, and 1.5 bathrooms. The large bathroom (separate bath tub and shower) had a separate sitting area that's perfect for doing your make up and getting dressed. It was all so lovely and elegant decorated in calm and muted tones. Every morning and at night we sat on the balcony and either enjoyed a cup of coffee or stared at the Eiffel Tower. Now, about the breakfast, a definite yes and A+! The breakfast area (entrance is in the reception area) is large with soft padded seats and lots of big windows. I was surprised by it's size and yet it felt all warm and cozy. The food was delicious!! And, as was true with all the staff, the service was impeccable and everyone so very nice and personable. I laughed when after stuffing myself on eggs, bacon and a variety of fruits and bread, I was offered my choice of chocolate or white loaf cake. I declined both but still loved having that option. The location is good as it's close to transit stations and an easy walk to sights. It's also close to the President's palace so it's in a very safe area.
Response from Property: Dear SWilson10, We would like to sincerely thank you for taking the time to write such a praise on your experience in the Hotel Splendide Royal Paris - Relais & Châteaux. I am glad to read that you loved our decoration and the intimacy of our maison parisienne as well as our breakfast service, our location and our attention to details and the way how we deal with our dear guests. I am very pleased to read how much you enjoyed the comfort of your room and the view on the Eiffel tower from your balcony! Your satisfaction is a great source of inspiration and encouragement to make each trip of our guest like they dreamed of. I will personally share your comment with the team who will be more than happy to receive your kind words. We all had a great pleasure to have your family among us for a week and share a special time together. We are looking much forward to welcoming you back soon to your Parisian Home, Warmest regards to you all, Benoît Saudemont - Maître de Maison
MomLoveTrav
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 21, 2024
My family and I occupied Rooms 201, 202, & 501 for 10 days. I personally felt like I was in heaven. All of us loved the Staff, the food, the cleanliness, the Decor, the neighborhood of our hotel. There was some construction like everywhere in Paris in anticipation of the 2024 Olympics, but the soundproofing of the windows was amazing as shown when opened. We were all sad to depart. I know I am ready to return. Marie in particular noted my sadness; she was so kind to give me her phone number so I could message or call for updates on Paris. This was my first trip and I loved it! Great Hotel!
Response from Property: Dear MomLoveTrav, We would like to sincerely thank you for taking the time to write such a beautiful review on your experience in the Hotel Splendide Royal Paris - Relais & Châteaux. I am glad to read that you loved our decoration and the intimacy of our maison parisienne as well as our attention to details and the way how we deal with our dear guests. Your satisfaction is a great source of inspiration and encouragement to make each trip of our guest like they dreamed of. I will personally share your comment with the team who will be more than happy to receive your kind words. We all had a great pleasure to have your family among us for a week and share a special time together. We are looking much forward to welcoming you back soon to your Parisian Home, Warmest regards to you all, Benoît Saudemont - Maître de Maison
n2r49rs
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 5, 2024
We loved our stay at the Hotel Splendide Royal! It is a boutique hotel with 12 suites. The room was very well appointed and large for Paris hotel. The location in the 8th arr. couldn’t have been better. it is in a terrific area and the French President’s residence (Elysee Palace) is on the next block. There are so many fabulous restaurants within walking distance and, in fact, the Tosca restaurant is in the hotel. Staff was superb. You have the choice of breakfast in your room or in the Tosca restaurant. We opted for in room dining each morning. The hotel used to be the residence of Pierre Cardin. Very classic in style! Highly recommend!
Response from Property: Dear n2r49rs, What a lovely comment! Many thanks for taking time to write us. It is always a reward for us to know that our guests are enjoying our hospitality and their time among us. We are indeed very lucky with our location, very near the Faubourg-Saint Honoré and Champs-Elysées, it is a central, quiet and safe location. Our property is a real pocket palace with only 12 but spacious Suites, we are glad to read that you enjoyed the hotel as well as our breakfast and our gastronomic restaurant Tosca! We are all looking much forward to seeing you back to your Parisian Home. With our warmest regards Benoit Saudemont – Maître de Maison
AkisNora
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 1, 2024
We haven't stayed in the hotel, but we had a wonderful dinner in the Ristorante Tosca. ( by the way, I failed to find it in the TripAdvisor as an independent listing). Very tasty food and very well presented. We still remember how amusing were the amuse bouche, how tasty wwere the anatra and the sogliola. Whatever we were served have been a delight. The staff were very friendly polite and efficient. Thak you Feliche, and bravo to all of the staff.
helentO2712LY
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 23, 2024
I cannot rate this hotel highly enough. Our suite was very comfortable, the restaurant was very good and the staff and service exceptional. It was true value for money. We would certainly go back if we stay in Paris again. Very conveniently located within walking distance of all the major attractions.
Response from Property: Dear helentO2712LY What a wonderful comment! Thank you very much for taking time to write us. It is always a reward for us to know that our guests are enjoying our hospitality and their time among us. We are indeed very lucky with our location, very near the Faubourg-Saint Honoré and Champs-Elysées, it is a central, quiet and safe location. Our property is a real pocket palace with only 12 but spacious Suites, we are glad to read that you enjoyed the hotel as well as our gastronomic restaurant Tosca! We are all looking much forward to seeing you back to your Parisian Home. With our warmest regards Benoit Saudemont – Maître de Maison
calynn621
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 11, 2024
Our three night stay at the Splendide Royal was flawless! From the intimate lobby to the warm welcome we received upon arrival, we were treated like royalty by every staff member we encountered. Our suite was elegantly furnished and beautifully appointed. As two women, in an unfamiliar city, we felt secure, comfortable and respected. The entire staff was friendly and responsive and could not do enough to make our stay PERFECT. The Splendide Royale Is the epitome of what a boutique hotel should be - a home awayfrom home. Thank you Benoit and the entire staff for making our stay so so memorable. We would recommend this hotel to anyone. Warmest regards, Sheila Paske and Claudia Lynn
Response from Property: Dearest Sheila Paske and Claudia Lynn, Thank you so much for taking the time to share your experience at the splendide royal . We are thrilled to hear that you had a flawless and memorable stay with us. You kind words about staff and the service warmed our hearts. It was pleasure to have you as our guests, and we are delighted that you felt secure, comfortable, and respected during the time here. We truly appreciate your recommandation We look forward to welcoming you back for another exceptionnel experience whenever your travels bring you to Paris again. Kindest regards Benoit & the team
Guest User
Stayed in Feb 2024
Other
0 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The Splendide Royal is a hidden gem in Paris. It's not a large, splashy hotel. In fact there is almost no lobby to speak of and the restaurant connected to the lobby is the food service. It's almost hidden away vs the big hotels of Paris. But that ended up making it absolutely perfect for traveling with our two teen daughters. We reserved the "family suite" (which is a large 1 bedroom suite connected to another room) and the result was we had a VERY large, full-floor luxury "apartment" to ourselves. Of course it was an apartment with full housekeeping service and 24-hour lobby, etc, but it felt like a private home. The street was quiet and lovely and still very centrally-located, and coming home felt like coming back to our own luxury home in Paris. We had a nice French breakfast every morning in the connected restaurant, and the hotel ended up being the perfect base for walking around and exploring Paris. If we were in the mood for a bigger, splashier hotel this wouldn't be the choice. But for traveling as a family it was absolutely perfect, felt like living in luxury in a big Paris apartment, and was a great family-friendly 5-star experience. Highly recommended
Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Excellent choice. Great location. Close to the Elysee Palace and the street might be blocked off to vehicles for security, we found. It's just a block from where a taxi can drop you off though. We had a very nice large suite and staff was so friendly. Attached restaurant, Toscana, was wonderful, especially the breakfasts.
Response from Property: Dear Fremontflyer2015, We would like to sincerely thank you for taking the time to write such a beautiful review on your experience in the Hotel Splendide Royal Paris - Relais & Châteaux. I am pleased to read that you loved your suite, the breakfast and our location. I am also glad to read that you enjoyed the Ristorante Tosca, our gastronomic restuarant. Your satisfaction is a great source of inspiration and encouragement to make each trip of our guest like they dreamed of. I will personally share your comment with the team who will be more than happy to receive your kind words. We are looking much forward to welcoming you soon in your Parisian Home, With our warmest regards, Benoît Saudemont - Maître de Maison
Guest User
Stayed in Jul 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jul 30, 2023
We stayed for 7 nights at this wonderful hotel to celebrate my 50th. We could not have asked for a better hotel. We stayed in room 302 which was gorgeous. All of the staff were exceptional and so helpful and friendly. The location for us, as guests who love to walk was great. We could get to most of the sights within 30 minutes. If you are thinking of staying here, don’t hesitate!!
Response from Property: Dear Gilldxb, We would like to sincerely thank you for taking the time to write such a beautiful review on your experience in the Hotel Splendide Royal Paris - Relais & Châteaux. I am pleased to read that you loved our decoration and the intimacy of our maison parisienne as well as our attention to details and the way how we deal with our dear guests. Your satisfaction is a great source of inspiration and encouragement to make each trip of our guest like they dreamed of. I will personally share your comment with the team who will be more than happy to receive your kind words. I am pleased to read as well that you loved our location which is indeed very central, close to the Champs-Elysées and Faubourg Saint-Honoré. We are looking much forward to welcoming you soon in your Parisian Home, With our warmest regards, Benoît Saudemont - Maître de Maison
Guest User
Stayed in Jan 2024
Couples
0 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Very comfortable, spacious and quiet room in a great location. Staff were all very willing and helpful. Breakfast was good but the service a little chaotic. Food in the restaurant when it was open was very good.
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Truly a lovely little boutique hotel with sumptuous beds (including the rollaway !). Very accommodating staff. Was able to relocate us to a different floor when I realized the shower in our first room (201) smelled overwhelmingly of mold and my husband was just getting over bronchitis. The included Breakfast was unfortunately subpar (stale croissants in Paris ?) but room service was completely redeemed with their delicious chicken offering. Had it 2 nights in a row ! Was a pleasure to return back to after navigating the impossibly overcrowded and exceptionally dirty streets of Paris. Who can blame the Parisian’s for being terse ? Constantly being inundated with tourists who struggle with navigating and language can be entirely overwhelming… Well done in making us feel welcome.