Ibis Paris 17 Clichy-Batignolles

Convenient location near metro stations and attractions, offering easy access to transportation and amenities. Guests appreciate the clean and well-maintained rooms and bathrooms. Ideal for budget-friendly exploration of Paris.

First of all this is a hotel I will never recommend. Stayed in many Ibis hotels around the world I must say this is my worst experience. When I arrived they gave a very old room with curtains that doesn’t work properly. After I went to do highlight to them they gave me another room which is much more proper than the first one. Which makes me wonder why allocate me the first room to being with when they have other rooms that is working well? Maybe cos I’m Asian? There is no amenities in the room to be exact, no min fridge no hot water kettle. The TV is not working as well. To my disappointment I contacted trip.com. To explain the problems I’m facing after I checked in they immediately contact the hotel but they are not willing to do cancellation nor improve my stay in their property. Trip came back to me and say they are unable to do anything which they tried their best. Even they are informed that the tv is not working they want me to call them again to ask for help. The location of the hotel is not good even if it’s not too far from the metro. If you have big luggage it won’t make much sense as you have to walk a slop to take a lift in order to get to the hotel. If the lift do not work I don’t think they will do anything to help the guests. Also be reminded that if you take a taxi or uber you also not able to drive up to their drive way. Means they will alight you somewhere and you still have to take the lift to the hotel ground. When I finally checked out I ask for assistance to where should I select my pick up for uber. The front desk told me to select a particular location and ask me to take the lift down and there is where the uber will pick me up just next to the lift. After I went down I can’t locate the uber as there is no driveway next to the lift. Overall the staffs attitude is not helpful and impatient. I have never gave bad reviews to hotel. But I can safely say this is my worst experience with hotels. Not recommended. Their mission about their smile team I think is a joke! There is no team that will help you if you have any issues. Anyway the tv was not working throughout even they came to so called looked at it.

Overall, a good hotel. The location is very good, as it’s close to the metro station and very close to Montmartre. There are supermarkets, cafes, restaurants and other amenities around, which is great, all within walking distance. The only downside was the size of the room, which was tiny. Not a huge issue for a short person like me, but with two people in the room, it was difficult to move around at times. The towels could also do with an upgrade, as they are very thin and small.  The staff was friendly and helpful, no faults there. However, it would be great if they could take more of a proactive approach to deter antisocial behaviour (a guest was playing loud music on a portable speaker outside the hotel, right at the entrance, at 3 am, and nobody did anything about it).