Hôtel Mercure Paris Opéra Faubourg Montmartre

Unfortunately no where near four stars. The room was small and not the cleanest. There was no isolation from street noise. One could argue that these all are normal traits for a hotel in Paris, but in that case let’s at least be honest with the fact that it is a three star hotel at best

I stayed at the Mercure Paris Opera for four nights in October 2024. The facility is not too bad. Rooms are small, but neat and tidy enough. Internal facing rooms are very quiet, so sleep quality is good. There are issues with the bathrooms (non-flushing toilets, water leaks etc). The main concern I have with this place is the staffing. In the first two days on four separate occasions, staff just walked into my room - no knock, just the door swinging open and someone was suddenly there for me. I find this incredibly uncomfortable. The cleaning staff would also block the only elevator for hours at a time, meaning a lot of walking up and down the stairs. Another huge gripe is the front door security. I got up early one morning for a job, and on returning back to the hotel, the front doors were locked. There is no key card access, you need to hit the intercom button and staff buzz you in...except that there was no one on front desk and I ended up locked out for almost 20 minutes! Such an odd approach for a Mercure Hotel. Overall, not a terrible stay, but there are some huge areas that need to be fixed.