Guest User
July 21, 2023
The decoration of the hotel is pretty good, the location is okay, the room is not big, but in Paris, it's passable. However, the hotel's air conditioner is really hard to describe. The first day the air conditioner broke down, the hotel sent someone to fix it, and they said it was fixed, but it turned out that the cooling didn't work again in the middle of the night. The next day they sent someone to fix it, and they said it was done, because we had to check out on the third day. The maintenance workers repeatedly emphasized that it would be fine to stay overnight, so we continued to stay, but we fell asleep at night, and the air conditioner stopped working. I feel that I am quite arrogant in my bones, and I don't want the hotel to compensate, but the hotel staff did not have the minimum sincere apology.
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