Grand Hôtel Champs-Elysées

Grand Hôtel Champs-Elysées Reviews

Grand Hôtel Champs-Elysées

78 Bis Avenue Marceau, Paris, 75008, FranceView Hotel Details
Grand Hôtel Champs-Elysées
Grand Hôtel Champs-ElyséesGrand Hôtel Champs-ElyséesGrand Hôtel Champs-Elysées
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Grand Hôtel Champs-Elysées Guest Reviews

3.9/5
Good
59 review
Verified reviews
Location4.2
Amenities3.6
Service3.9
Cleanliness4.0
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All reviews(59)
Positive reviews(23)
Reviews with photos/video(16)
Great location(10)
Friendly owner(7)
Convenient location(7)
Negative reviews(3)
Guest User
Superior Room
Stayed in sep. 2024
Family
19 review
4.6/5
Great
Posted on 2. okt. 2024
The room is very beautiful, with the Arc de Triomphe outside the window, and it is also very close to the Champs Elysees. The front desk was very friendly and patiently helped to point the way, and even took out a map and Googlemap. I was very happy to stay in the hotel, and returning to the hotel was like meeting many good friends. The front desk lady was also very beautiful.
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Response from Property: Dear guest,Thank you for sharing your kind words regarding your recent stay at Le Grand Hôtel Champs-Elysées. We are pleased to know that you enjoyed your trip to Paris, thanks to our dedicated staff.We look forward to welcoming you back soon at Le Grand Hôtel Champs-Elysées.With our warmest regards,Le Grand Hôtel Champs-Elysées team
Guest User
Classic Room
Stayed in sep. 2024
Couples
1 review
4.0/5
Very Good
Posted on 8. okt. 2024
The location is good. The service is a bit lazy. I don't expect too much for this price. But compared with another hotel I stayed in, the service staff quality is too different. One stay is enough. The biggest advantage is the location
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Response from Property: Dear Guest, Thank you for sharing your comments regarding your recent stay at Le Grand Hôtel Champs-Elysées. We are delighted to read that you enjoyed your stay with us comfortably, thanks to our dedicated staff.We look forward to welcoming you back for another pleasant stay at Le Grand Hôtel Champs-Elysées.With our warmest regards,Le Grand Hôtel Champs-Elysées team
Guest User
Classic Room
Stayed in sep. 2024
Family
9 review
4.2/5
Very Good
Posted on 9. okt. 2024
The hotel is in a great location, very close to the Arc de Triomphe and convenient for travel. However, a deposit of 100 euros per day is required for check-in, and city tax is also required every day. Breakfast is a set meal, and additional fees are required for repeated use.
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6/8
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We are pleased you enjoyed our privileged location near the Arc de Triomphe, in the heart of Paris.We hope to welcome you back soon at Le Grand Hôtel Champs-Elysées.With our warmest regards,Le Grand Hôtel CHamps-Elysées team
Lilylilian
Classic Room
Stayed in jul. 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on 17. jul. 2024
The guy at the front desk was very enthusiastic and had a good voice. The waiter in the restaurant was also very enthusiastic to take our order. He was afraid that we couldn't understand the menu, so he searched for pictures of the ingredients on his phone for us to see. Hahaha, so cute. The location is also very good. It takes only 2 minutes to walk downstairs to the Arc de Triomphe. Behind the hotel is Rue des Champs-Elysées. It takes about 20 minutes to walk to the Eiffel Tower. It is very convenient to shop and eat nearby.
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Response from Property: Dear Guest, Thank you so much for your wonderful feedback about your recent stay at Le Grand Hotel Champs Elysées ! We are delighted to read that you had such a positive experience with our whole team. It is wondereful to know that our front desk team made a memorable impression.We are also thrilled that you enjoyed our prime location, with such easy access to the Arc de Triomphe, Champs-Elysées, and the Eiffel Tower. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back for another enjoyable stay!With all our warmest thanks, Le Grand Hotel Champs-Elysées
gt
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in jun. 2024
Couples
27 review
4.0/5
Very Good
Posted on 27. jun. 2024
The hotel is in an excellent location, very close to the Arc de Triomphe. At sunset, I can see the sunset and the Arc de Triomphe from the terrace of my room. I can also see the spotlights of the Eiffel Tower at night, which feels good.
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Response from Property: Dear Guest, Thank you for sharing your experience! We're delighted to hear that you enjoyed our prime location so close to the Arc de Triomphe. It sounds like you had some truly memorable moments on your terrace, with beautiful views of the sunset and the Eiffel Tower’s spotlights at night. We’re glad that these special details added to your stay.We hope to welcome you back to the Grand Hotel Champs Elysées for more stunning views and a great experience in the future!With all our warmest thanks, Le Grand Hotel Champs Elysées
Guest User
Classic Room
Stayed in jun. 2024
Couples
112 review
3.0/5
Posted on 8. jun. 2024
Close to the Arc de Triomphe, convenient for sightseeing. The room is of moderate size and has a strong smell of decoration materials. A deposit of 100 euros is required for a 2-night stay in addition to the city tax. All food and drinks for breakfast, including the worst sliced ​​bread, are limited and the quantity is very small.
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Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear you enjoyed our convenient location near the Arc de Triomphe, perfect for sightseeing in Paris.We apologize for the issues you encountered regarding the room's condition and the breakfast offerings. Your comments about the room smell and the food quality are valuable to us, and we will address these matters with our team to ensure improvements are made.We appreciate your understanding regarding the deposit and city tax, which are standard procedures to ensure a smooth stay.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future.Warmest thanks,The Grand Hôtel Champs Elysées team
Huahuasheng
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in jun. 2024
Travel with friends
6 review
3.6/5
Posted on 16. jun. 2024
I can't wait to write a review. The room with balcony and view of Arc de Triomphe is almost 4000 per night, including breakfast and city tax, which is not cheap. The location and view of the hotel are really good, impeccable. It takes less than 2 minutes to walk to Arc de Triomphe and Champs-Elysées, which is really good. It's really great. But, there are always buts. The facilities in the hotel room are really hard to complain. The wooden floor has obvious signs of wear and tear, the wooden door of the balcony is also vicissitudes of life, the floor tiles in the bathroom are so dirty that I can't bear to walk barefoot, and there are partially cracked wallpapers, all of which prove the traces of time. I almost never used bath towels and towels. The overall hygiene of the room is not very friendly to friends with cleanliness. I personally would be more resistant to it. The breakfast is not a buffet, just bread, tea, juice and eggs. I ate it for 3 days out of 5 days. I couldn't stand it every day. The service is still OK and friendly. Overall, I will not stay here again. The advantages and disadvantages are too obvious.
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Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re thrilled to hear you enjoyed the location and the stunning view of the Arc de Triomphe, as well as the friendly service provided by our team.However, we sincerely apologize for the issues you encountered regarding the condition of your room and the breakfast offerings. Your comments regarding the wear and tear of the facilities, including the wooden floors, balcony door, and bathroom cleanliness, are invaluable to us. We will address these concerns with our maintenance and housekeeping teams to ensure that necessary improvements are made.We also appreciate your feedback on the breakfast, we understand that our current offerings may not meet the expectations of all our guests. Your insights will help us enhance our breakfast service.We value your input and would love the opportunity to improve your experience should you decide to stay with us again in the future.Warmest thanks, The Grand Hôtel Champs Elysées team
장한
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in maj 2024
Couples
11 review
4.0/5
Very Good
Posted on 28. maj 2024
It was right in front of the Arc de Triomphe, so it had a great view and was close to tourist attractions in downtown Paris, so it was very convenient. I couldn't eat breakfast because I had to leave early the next day to catch the train, but thanks to the hotel's consideration, Thank you so much for packing a lunch box~
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Response from Property: Dear Guest,Thank you so much for your lovely review! We're delighted to hear that you enjoyed your stay with us and that the breathtaking views of the Arc de Triomphe added to your experience. It's wonderful to know that our location made your exploration of Paris convenient.We're especially glad that our team could assist you with a packed lunch for your early departure. Your appreciation truly warms our hearts and motivates us to continue providing thoughtful and caring service.We would be absolutely thrilled to welcome you back for another stay in the future. There's so much more to discover in Paris, and we’d love to help make your next visit even more memorable!Warm regards,The Grand Hôtel Champs Elysées team
Guest User
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in apr. 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 5. apr. 2024
It's a very nice hotel on Xiang Street. I stayed in Paris for 5 days and booked the Xinghuanghuang Hotel four days ago because of the recommendation of some bloggers on Xiaohongshu. It was really bad. The front desk was rude throughout the whole process and no one helped to carry my luggage ( The stairs are 7 and 8 high). I saw this hotel on the road that wasn’t promoted much online. I decisively gave up on the Xinghuihuang hotel I paid for to live in before. When I came to this hotel, everything felt like a breeze. The staff were nice and the rooms were spacious and bright. , and the price is still low.
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Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay at our hotel on the Champs-Élysées after your experience at the Starry Sky Hotel.Your kind words about our staff and the spaciousness of your room are greatly appreciated. We strive to provide excellent service and a comfortable environment for all our guests, and it’s wonderful to know that we met your expectations.We hope to welcome you back on your next visit to Paris!Best regards,The Grand Hôtel Champs Elysées team
Xiaoluobozhang
Prestige Room With Panoramic Balcony And Arc Triumph View
Stayed in mar. 2024
Family
5 review
4.0/5
Very Good
Posted on 30. mar. 2024
The so-called view room I stayed in had a small balcony of only about one square meter. The bathroom facilities were very old, and the bath water was hot and cold, almost scalding my skin, and then it turned completely cold again. Most of the staff were very warm and friendly, and the location was very good, making it very convenient to go out shopping and sightseeing.
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Response from Property: Dear GuestThank you for sharing your experience with us. We sincerely apologize for the problems you encountered during your stay, especially regarding the bathroom facilities and the water temperature. Your comfort and satisfaction are very important to us, and we are actively working on improvements to ensure a better experience for our guests.We appreciate your kind comments about our staff and the location of the hotel. Your feedback is valuable and we look forward to welcoming you back in the future for a more enjoyable stay.Yours sincerely, The Grand Hôtel Champs Elysées team
Guest User
Prestige Room With Balcony And Arc Triumph View
Stayed in jul. 2023
Family
6 review
4.5/5
Great
Posted on 3. aug. 2023
I booked a room with a view of the Arc de Triomphe. When I checked in, I found that I was given a suite but no view. I reported to the front desk that there were no view rooms on the first day, and they upgraded me to a suite. I could switch to a view room on the second day. Who asked you to upgrade to a suite and asked me to change rooms? In the end, after getting angry directly at the front desk, the hotel manager handled it properly, and Ctrip also assisted in communication. The view from the landscape room is really good. The hotel is also in a good location and convenient for shopping.
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Anonymous User
Premium Queen Room with Arc Triumph View
Stayed in jul. 2023
Other
3 review
3.2/5
Posted on 6. aug. 2023
Arc de Triomphe view room, although you can see the Arc de Triomphe, but the balcony is small, not every room balcony has a table and stools to sit and enjoy. The room is not particularly big. But the advantage is that it is very close to the Arc de Triomphe
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Anonymous User
Superior Room<1>
Stayed in jul. 2023
Couples
4 review
5.0/5
Outstanding
Posted on 17. jul. 2023
The Arc de Triomphe can be clearly seen from the terrace, and the hotel staff will answer questions in detail and help me solve the problem immediately. The room is also larger and the facilities are sufficient, but the only thing is that there is no toothbrush and toothpaste. I will order again next time I come to Paris.
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PamelaPun
Prestige Room With Balcony And Arc Triumph View
Stayed in maj 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on 29. maj 2023
I booked a suite with a balcony with a view of the Arc de Triomphe. The view is really nothing to say. It should be the best hotel room type that can see the Arc de Triomphe. The hotel service staff is very good and enthusiastic, matching the standard of a five-star hotel. Breakfast is also reasonably priced and surprisingly tasty. The balcony facilities and floors are a bit old, which is the only flaw.
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CyrusMA
Superior Room
Stayed in apr. 2023
Family
56 review
2.0/5
Posted on 1. jul. 2023
I tried to stay in this hotel at the beginning, but I didn’t experience jet lag on the first day I arrived. I was very uncomfortable and didn’t change hotels everywhere. The hotel room is small, the facilities are fairly complete, and there is no view. The location is very good, just downstairs is the dior and lv main store buildings. Champs Street, Arc de Triomphe. Our English is not very good, and it is not particularly convenient to communicate with the service staff.
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