Hotel Mercure Paris Centre Gare Montparnasse Reviews

As we arrived on an early morning flight, we pre-booked 1 night before so that we can check in upon arrival. Check-in was easy and smooth. Staff was friendly and helpful. Location was superb. Very near to train station. Vibrant further up the street where all the cafes are located. Overall, nice neighborhood.

all was good, friendly service, except that there was no egg in the breakfast and no clear communication of when is it available, which is a pity as I often get the the room with breakfast included

Excellent hotel. Very well located in Montparnasse and close to the metro station. Clean, quiet and with a very neat and varied breakfast.

Good location, nice room, breakfast is also good

Very well received, warm welcome

Given the business I am in, the hotel location is quite convenient. Additionally, the place looks safe and relatively quiet with dinning options all around. Also, metro stations are close. The hotel is clean and well maintained, and the staff is friendy. Keep the good job on.

The only drawback for me, is that the restaurant/bistro doesn't serve meals at the weekend.

If your lucky enough to get the right view on the 6th floor, You get to se the Tour Eiffel in its hourly flashing glory.

Really comfortable stay. Staffs were really nice and kind. Atomosphea was also really nice. I do appreciate my stay was perfect!

Really nice hotel in Paris. Great location! Pretty good service (unfortunately, we had to wait a while to check in because a new receptionist was at the desk and our room wasn’t quite ready). Decent size room for Paris standards. Appreciated having a room overlooking the farm animals. One drawback is that we could hear our neighbors both in the hallway and from the room above us…soundproofing wasn’t so good. Despite that, we would probably stay here again.

DO NOT STAY HERE. I booked this property for my colleague, and he got infested with bedbugs while staying here. And yet, getting BEDBUGS was not the worst part of his stay at this property. I prepaid for the room through *******, but when he got there they insisted he had to pay for the room (again) in order to check in. I later followed up to ask that they refund him (because we had paid twice for the room), and had to waste hours on the phone talking to people who refused to admit they had taken the cost of the room from us twice. I finally had to spend more hours asking ******* to intervene, and it took multiple phone calls and followups -- the hotel wouldn't even answer Expedia's calls about their double-billing, and sent contradictory instructions on how to resolve it each time. We eventually did get the money for this disgusting, infested hotel back, but it took months and hours of hounding them. Do not stay here for because of the quality of the hotel, and because of their horrible customer service.

Really lovely hotel in a great location. Clean friendly and comfy rooms. And a car park in the middle of a big city a bonus for us too

I didn’t like the fact no notice was given that the restaurant wasn’t open at weekends.

The hotel staff were very attentive and friendly...even at four in the morning! Id stay again...anytime!