The Peninsula Paris

The hotel was beautiful and stylish, and the service was attentive and absolutely wonderful. I feel so happy to have been able to spend such precious time at this hotel. It was a wonderful hotel and I would like to stay there again.

The world's top 100 luxury hotel, hardware facilities, warm service, all impeccable, fully reflects the romance of France! Communicated flight information in advance, and specially delayed check-out, thank you, hope to see you again!

The Peninsula Hotel in Paris is always the best choice. It is located near the Arc de Triomphe and within walking distance to the Champs Elysees. It is very close to everything. The key is the service and the room quality is great. The penthouse suite I chose this time has a very beautiful small balcony, where you can have a cup of coffee and enjoy the unique Parisian scenery.

The hotel is good, but as a super luxury five-star hotel, there is a charge for extra beds for children. Other hotels can add extra beds for free.

Although the facilities and equipment were built 10 years ago and the style is a bit outdated, the overall layout is still very reasonable. The service is impeccable. When we checked in, the guy at the front desk took us on a hotel tour and introduced the various restaurants (Chinese and Cantonese cuisine, Michelin three stars), bars, building structure, various functions and usage methods of room facilities. Very considerate service. The location of the hotel is very good, right next to the Arc de Triomphe. You can see the Arc de Triomphe when you go out. This is a hotel that is absolutely impossible to find fault with, which is rare.

1. The level of the peninsula. Especially like the front desk! Sebastien and his manager patiently found a suitable room and upgraded it, and accompanied us to the room for a detailed introduction. The service level is very high, like it👍 2. Fortunately, I met compatriot Wang Yuzhen at the front desk two days later. Helped us secure a reservation at a Michelin restaurant and provided a lot of great advice. Warm attitude and professional service! Like 👍 3. Ctrip’s service👎: Through this trip, I have a better understanding of Ctrip’s current inaction! Except for booking a room (you can't book a room that satisfies the members), we can't coordinate or communicate anything for you. From the most junior customer service contact, to the supervisor, and the so-called complaint manager, the attitude is so bad that it is outrageous. It’s clear that they only book rooms and can’t handle anything else, no matter how much money you spend on Ctrip or how many years you have supported it! No matter you are a black diamond member or an ordinary member, the service is always bad! In particular, the level of complaint housekeepers needs to be improved. If they cannot handle matters themselves, they will not upgrade them for the customers. They will hide the truth and pretend to be deaf and do nothing while the customers are on the road and have no time to ask questions one by one! The service level is so different from that of foreign companies that have been with us for a century, and it’s shameful! This may be the gap and the fate of some short-lived companies!