Guest User
August 18, 2022
Be careful, run away! When we arrived for our stay, we were given a first pair of keys with a room that did not correspond at all with what I had reserved; a room without a balcony! So I asked to change rooms, I was given another key with the room corresponding to my expectations, but after checking; a "double bed" was displayed on the reservation when it was 2 single beds pushed together to make us believe that it was 1 double bed! I went back down to tell them, the gentleman told me that the cleaning lady had left and that we had to wait until the next day, when my stay was only planned for 2 days... so I told him that I did not agree and that I would like to have a room at the end of the 3rd pair of keys that corresponded to what I had paid for! He then gave me a 3rd room but in the end all the "double beds" were actually single beds pushed together, nuance! When we come back in the evening, the hall has a nauseating smell, we smell a lot of garbage.. Fortunately, the boss/manager was there so I could explain to her what had happened with the rooms, so she made a commercial gesture by offering us breakfast. Staff not competent enough! No sockets next to the beds! A very dusty fan... It smells really bad in the rooms!! In short, not much was going well, apart from the cleanliness..
Original TextTranslation provided by Google