Hotel Babylon

We called and reserved a 4 person room, two queen beds, when we got there they were trying to give us a bed and a sofa bed. We had to end up with two separate rooms, the manager and staffs were very rude. We got chased out of the pool at 11pm. And the staffs were in the pool up to 4 am.

Hotel in general was in upkept in good condition. Room was clean and spacious. Bathroom lack shampoo and conditioner. Pool and restaurant area was cozy. Breakfast standard and tasted good. What broke the stay was right before check out at 12 there was no water and staff pushed that check out is still 12 with the feeling i need to leave before showering. I address we need to shower and late check out might be in order but they continue and even send someone to the room we Have to check out at 12 and water should be back in 10min. Lucky water was back 15min before 12 so we hurried and left per their request. No apologies or courtesy at check out.

Positives- --Big room (and I had a standard room) --Incredible water pressure --Great hot water --There is a big mall only an 8–10-minute walk away --Overall hotel cleanliness is very good --The pool was very nice (no handrails to get in, though). You can get a pool towel from the Reception Desk. --Breakfast was good. The croissants were excellent. They ran out of crepes early but didn’t replenish. --Wi-Fi was decent --They have tea and coffee throughout the whole day --The room was quiet (even despite it being near a major road) Negatives- --Check-in was less than friendly. It wasn’t that bad, just not what you would expect as your first impression of a hotel/resort. --Ordering food at the restaurant (which is near the pool) was near impossible. There were no waitresses. I had to go to the bar to order, and the one bartender was clearly not interested in taking food orders - only drink orders. They were short staffed. --There was no soap in the bathroom (liquid soap in the shower, but no soap around the sink). --TV remote did not work --There is no elevator in this three-story hotel (it is mainly two stories, but some rooms/suites are on a third floor). --If you pay your bill via a credit card, they only accept MasterCard (not Visa or American Express). And if you do charge it on MasterCard, they then charge a $10 USD handling fee no matter how no big or small the bill is. Summary- I would probably stay at this hotel again.