Sheva Hotel

Stayed May 13 , 2024 for 2 nights. It was a horrible experience. I was unaware of US$100 deposit . My hotel and transportation was prebooked by my local agent in Guyana.when i arrived after a long journey the lady at front desk said i needed the deposit even though my accomodation was prepaid otherwise i could not check in . I was left in the lobby pondering my next move as she said i could not get refunded the already paid for the room.i tried to negotiate with the lady to hold my credit but did not accept . I am not a local i was eventualky forced to venture to get money from my card . After about 2 hrs i was checked in. Day 2 no water in the shower nor handwash sink no apology from the manager nor front desk. I informed the desk i will be checking out at 3: 30 am in the morniing, she said no one will be at the desk at thst time. I had to make a decision to catch my flight or wait for the deposit of $100 . I left withour my deposit and i forgot and left with their key.For the key they are still pending a balance of 1375 srdfor me. Managemnet and front desk are very rude. I slept on a stained bedsheet..Didnt complain because already had a bad checkin experience