Guest User
November 13, 2024
The lady that checked us in was very kind and helped me with several requests This motel has been our absolute favourite motel for many years , have stayed around 4-5 times before. The last time we stayed we noticed things going down hill but this time was just unacceptable. Someone’s old meal was left in the microwave, dirty plates , and cutlery , dirty sheets, dirty pillow cases and mattress protector in which we had to request new ones to change everything before sleeping in them . No soap in the bathroom, no tea or coffee. To be honest the room did not look like it had been cleaned at all. No matter how run down a place may be getting due to lack of finances for repairs etc. there is no excuse for poor cleaning and low standards of hygiene . They definitely could do with extra staff as feel like one person to manage everything is a big expectation. Sadly it has put me off going to stay which we are all disappointed about.