Hotels near Water jet of Paradiso in Paradiso

While the overall stay was comfortable the service especially the front desk was disappointing. For starters the reception has a welcome drink which guests can consume when they arrive, however if a guest wants to have it otherwise - they are expressly stopped by the front office staff staring that ‘you can drink only at check- in not otherwise’. Wow! I found that rude and shocking. 0 points on hospitality for that. Late checkout - no flexibility to checkout late even by 30 mins. The front desk staff kept calling us inspite of a request to checkout at 12 noon latest 12.15 pm but no later. If you’re sitting in the lobby waiting to leave for your next meeting after checking out the looks from the staff were as if you’re unwanted. Your stay is over Just Get Out - don’t hover around. Complimentary drinks at the bar - served as if they’re doing us a favour and if you don’t consume the drinks the same as on checking in the front office staff will confirm with bar whether you have indeed consumed the complimentary drinks or not before renewing or issuing a fresh voucher! They don’t trust you and take your word for it! I personally found that offensive.

What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.

The hotel is well located for easy access to Lugano and the lakeside. The rooms were clean, reception had been smartened up since our last visit but the big plus is the excellent breakfast - plentiful supplies with a wide choice. All the staff we encountered were helpful. The only downside was that there didn’t appear to be a three person room which, since we stayed three nights would have been a big help.

Just beside the cable car station. The cable car takes three minutes to the train station. The hotel has a free cable car card. Warm, warm, free drinks and drinks in the lobby. Wangzhong is quiet. The surrounding shopping restaurant is very convenient, a few steps to the lake. Recommended to stay. But I booked a deluxe room, which is larger than a desk, and it is the highest price in several prices. But the ordinary room given by the hotel does not have a desk. I am too lazy to say it. The next price will be booked at the lowest price.

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

the best hostel experience of my travels. the hotel rooms are on the upper floors of a beautiful Villa right behind the Lugano train station (5 minute walk). the hostel rooms are in the cellar. one communitity bathroom with 2 showers and 2 WC and 3 separate rooms with bunk beds. small pillows, sheet and blanket are included. community kitchen and large fridge for food and drinks. the MOST AMAZING POOL! with sun lounge beds, small bar and towels. for a summer visit to Lugano, it is best value stay and very easy to find.

My biggest mistake was I only spent two nights at this hotel. And YOUR biggest mistake would be NOT to get a room facing one of the most beautiful lakes in Europe. And we're talking a REAL view. If it wasn't for the swimming pool right underneath, you could throw yourself directly into the ocean. The hotel is a mile from downtown which is perfect. The rooms are beautiful and the breakfast is fantastic because of that view. I made the mistake of moving to a cheaper hotel in Lugano for the second part of my trip. I will never do that again. I'm going to stay at the Lido Seegarten next time I'm in Ticino.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

Very pleasant stay at The View, the view from the room is really beautiful. The staff was very friendly and accommodating. The amenities in the Junior Suite were good, although the many LED lights that could not be turned off at night were annoying.