Honestly, I can't understand why it gets good reviews... I suppose if you were out in one of their refurbished rooms or the ones overlooking the sea... maybe, but most people won't be getting those... Staff is a bit blunt, some friendlier than others, usually the young workers at the reception desk. Unfortunately, I left one item and they claimed they couldn't find it, even though I called the day after I checked-out. WIFI seems fine and you have the beach promenade along the front of the hotel, which is lovely! Location is great, I would say, as you can walk to many amenities, restaurants, bars, supermarkets (although Lidl doesn't stock itself as in the UK), the mall, the town. Worse part of the hotel is how noisy it is... (you can hear people on the resort talking, you can hear your neighbour, a nigh**are!) and how ugly the kitchenettes are and useless by the way... as there is barely any tool in there... Also, the breakfast room, which was large, offered low standard food and extremely bad coffee (even at the pool bar, their coffee was appalling). I really dislike the people at the entrance of the breakfast room leading you to a seat.