Blue Lagoon Kosher Hotel (by Capital Coast Resort & Spa)

Amazing kitchen staff, front desk not so much

Very bad overall experience. Issta (which whom I booked the whole package flight + hotel) doesn't care at all about their customer. The hotel personnel is neither polite nor helpful. Kosher lunch is not included so you find your kids very hungry without options except for the tasteless food you got from breakfast. Diner is the same every night and nit very healthy. I definitely advice not to go nor to use Issta's services

We came in December, during the off-season. The hotel was very inexpensive (315 Euro for 3 nights) and not crowded. Our room was huge - a full kitchen with appliances and a washing machine, dining table, couch (not a comfortable one), amazing balcony, a nice bedroom and two full bathrooms. The kosher food was delicious and plentiful. We got fresh omelets in the morning from Chef Yaakov and made sandwiches for later. Dinner was 35 Euro per person and was a huge buffet with at least 3 proteins, sides and a salad bar. There was even a bowl of fruit and a yummy cake and donuts (for Chanuka). Small random grievances - there is a pipe in the shower that gets scalding hot when the shower is on; don't touch it or you'll burn yourself! I didn't find the couch or the bed especially comfortable, though I did appreciate the extra pillows. Neither of the bathroom doors have locks on them. Despite the festive Christmas display that the Capital Coast Hotel (host hotel) put out, the lobby has a very tired look. Fun bonus: during one of our dinners in the kosher dining room, there was a group of interactive dancers who put on a fun show. I recommend this hotel! I hope to return soon.

Amazing stay! We couldn't have asked for more... the rooms spotless and comfy, the food delicious, the entertainment shows were brilliant but honestly the best thing about this hotel is the staff.. incredible service! See you soon olympic lagoon!

Hotel room and staff lovely BUT the sub let kosher section in the basement was below average. In 7 days they only once put out cut up fruit. No humus at all til the Israelis arrived 5 days later. The chef / dining room REFUSED to make anything for my daughter who is gluten free. On Shavuot night all she could eat was sliced mozzarella and chips. She’s not super sensitive I explained and it was lucky I took GF bread, cake, pasta, saucepan and sieve. The chef even refused to make plain rice or potato. I would NOT ADVISE anybody with a food intolerance to go here as they are completely unaccommodating and the quality of the rest of the food depends very much on how many people are booked in to stay.

Firstly, it's important to note that there is no actual kosher hotel called Blue Lagoon. Rather, "Blue Lagoon" is a service established within a non-kosher hotel called Capital Coast Resort & Spa. The kosher meals are served in a dedicated dining room, and there is a nearby coffee/tea corner and shul/synagogue (these are all on the basement level). The kitchenettes and utensils in the rooms themselves are not kosher, and all other hotel services (pool, spa, beach, etc.) are shared with the rest of the hotel. The kosher food itself was very good and plentiful, with plenty of variety (we were there for four weekdays and had breakfast and dinner there daily). We were able to make sandwiches (and take vegetables for snacks) each day at breakfast to take with us on our daytrips (tip: bring containers or baggies if you want to do this, none are provided). We did not go hungry during our trip. We were fortunate to have a large suite, which included a full-sized kitchen, full-sized heavy-wood dining room table, living room, bedroom and bathroom. The best part was the porch that faced the sea -- as our corner suite was at the very end of the hallway, we were situated very near to the sea, with perfect views of the sunset and no noise from the pool area (which was out of sight, around the corner). Try to get this suite (#120-1) if you can. The hotel’s beach is not exactly at the hotel – you have to walk a few minutes down the coast on an unfinished rocky dirt path to the beach area, which is also used by the neighboring hotel. We didn’t use the hotel’s pools, but we did use the spa’s jacuzzi and sauna, which were both fine. The downsides were that the building itself and rooms are not in great shape. Google shows this as a 4-star hotel, I would put it at 3 stars. Loose/missing fixtures, peeling paint, stuck window locks, burned-out lightbulbs, and a very dark shower are some details I can mention specifically. As a family-oriented kosher service there were lots of families with children, along with lots of noise/screaming (80% of the guests when we were there are Israeli). The hotel service was relatively okay, but be prepared for the relatively rude Cyprus treatment everywhere you go in the country. The kashrut mashgiach, Levi, was a pleasant and friendly young Israeli man who was helpful during our couple of interactions with him. The bottom line: If you want two solid kosher meals per day and don’t mind spending your vacation in a 3-star hotel full of loud kids, then the Blue Lagoon is a fine choice.