Sofitel Kia Ora Moorea Beach Resort

The Resort wants you to spend every nickel you have at the resort. I have stayed at the resort 5 times. The resort used to loan bikes to guests. Not any more. The Resort's staff has been directed to make raising revenue from guests a much higher priority than guest satisfaction.

Great place, great staff. Only drawback is that one needs to take expensive taxi to do anything outside resort.

We had a wonderful stay and were very well welcomed! The hotel decoration and grounds are beautiful. The beach is one of the best in Polynesia and the nautical center was great. Staff were very very kind all around. Restaurant is great and food was diverse and of good quality. Breakfast buffet also was very diverse and with a beautiful view. Thanks for a great time! A few improvement points could be that the decks of the bungalows are in desperate need of a refresh (wood is very much worn out). The swimming pool floor has quite a few missing tiles. Towels are the swimming pool could be replenished during the day. Also a shuttle to/from the ferry or the airport would also be nice to have.

We had such a beautiful stay here! The grounds are gorgeous and the over water bungalow was incredible. The food was overpriced and not always the best but ultimately the experience was what we’d hoped for on our honeymoon. We appreciated having access to the snorkeling gear without an extra charge.

We lucked out at check in because we arrived a few minutes before a group. Some guests waited for an hour. Desk was short staffed and took over 20 minutes at checkout with only 4 ahead of us. Property for price and reputation somewhat dated. But our ocean view cottage was spacious, nicely decorated and perfectly clean. Room had refrigerator stocked with free soft drinks and beer. A nice water bottle was complimentary. Shower and towels were luxurious. Complimentary Nespresso. Breakfast was a buffet line of ok but not great quality. The Polynesian show was great with ok buffet dinner. Service at buffet was fine. The dive shop personnel were great and the dive trip was enjoyable. Free kayaks were available and enjoyable. Infinity pool deck was nice. We had a car which expanded dinner capability which I would recommend.

The water bungalow is amazing, bathroom and bedroom & living area with day bed and deskroom are all spacious. Large AC and ceiling fan, mini fridge, iron and board, and great in room coffee machine and tea selection. The buffet breakfast is incredible, such a large variety of everything imaginable in addition to personal omelettes. It is worth paying for if not included in your package because you can fill up until 10am and then you don’t need lunch😉 The only area in my opinion that needs to improve is the lack of service at the nautical center!! The young people working there do NOT help with putting any of the heavy kayaks or SUPs into the water for you. Nor do they help drag the heavy equipment up onto the beach when you’re done. I’m shocked that management isn’t aware of this. Everyone at the hotel works very hard for their guests, EXCEPT the nautical people who have very little to do all day long- shame on you!!!! Hire new people who care,have initiative and are helpful!!!

Exemplary hospitality, amenities, and service. The clarity of the water for snorkeling is incredible. Great bedding and pillows. Highly recommend.

Great location as it’s in a reef and the snorkeling is fabulous . Nice staff ( mostly) The food was pretty terrible and we went off site most nights - very overpriced and not very good. The massages were just average and the rooms were very dark and need an upgrade . If you don’t care about food the location was amazing