Guest User
January 25, 2023
This is truly a hotel that people both love and hate. The hotel is close to Wal-Mart and Vientiane City, which is really convenient. However, the hotel facilities are outdated. For example, the water in the shower room will flow to the bathroom floor. It is obvious that the leakage prevention has aged. The main layout of the lobby is also an old commercial operation model. The customer's independent space only has a small table and three chairs. If you open the window, the side near Vientiane City is really noisy. I didn't want to say too many negative things about it when I was out, until I was woken up once at four or five o'clock in the morning on the day I left the store. After six o'clock, I was woken up again by the constant voices in the corridor. I felt that they would not stop, so I had no choice but to open the door, hoping that the other party would lower their voice. After saying hello, it was quiet for a few minutes, and then the conversation resumed as before. It lasted until 6:30, and turned to the laughter and laughter next door. Come bigger. As a last resort, I knocked on the other party's door and expressed my opinion, but the people in the room had no intention of calming down. I went directly to the front desk on the first floor to negotiate. The front desk said that the room was a wedding room, and if the guests requested to use the wedding room, the hotel had no reason not to let them use it. There was no apology at all during the conversation. Very annoying. The receptionist called the wedding room. After the other party picked up the phone, he put it aside and ignored it. All he could hear was bursts of laughter. Later, a waiter with a little experience was replaced, who apologized, but also stood for maintenance of the wedding room.
When booking a room online, the hotel did not explain at all that the hotel has a wedding room and that makeup must be done after four in the morning. The nearby rooms will be very noisy.
How does it feel to be woken up early in the morning on the third day of the ***** New Year and unable to fall asleep? Highly do not recommend this hotel.
Hotels are strongly requested to indicate that there are wedding rooms in the hotel so that customers can be prepared when making reservations.
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