Nanshan Hotel

First, the location of the hotel is very remote, on a mountain, surrounded by old houses similar to those in towns, and there is only a small town street for shopping outside. Second, the hygiene is very poor. I changed the sheets and duvet covers several times, and there were all kinds of hairs and marks on each bed, as you can see in the picture. The pillowcase smelled of sweat, and the room attendant present also smelled it and confirmed the smell. Third, there is a problem with the professionalism of management and staff. 1. Reported the hygiene issue to the guest room, and the room attendant brought the bedding back and forth several times, but there was no further solution. In the end, only the waiter apologized and reported it to the washing company, and then sent a piece of fruit. After that, no one followed up or solved the problem. 2. The staff was not clear about the hotel facilities and asked if there was a table tennis table. He said there was no table tennis table. Then he saw a large table tennis room in the teahouse. 3. I wanted to upgrade the room at first, but I was told by phone that I couldn’t upgrade and had to cancel and rebook through the original channel. It was not available on the platform at the time, so I gave up. I asked again on site and was told categorically that I couldn't upgrade because I didn't have a room. But then another front desk came and told me that I couldn't upgrade but could book a room, and checked that there were still rooms. Then the front desk guy winked at the guy behind him, which was so funny. Of course, the hotel also has advantages: it has an overall environment, a garden, and is not depressing. Except for the hygiene issues of the bedding, other facilities in the room are okay.

This hotel is very cost-effective. Apart from the poor soundproofing of the rooms, there is nothing wrong with it. It is a well-deserved three-star hotel. The soft services are very good. There are no plastic slippers for bathing in the room. After calling, a pair was given as a gift. The service is very good, and the hardware facilities are good after renovation. There is a small garden in the hotel where you can take a walk. The buffet breakfast is very rich. In short, I will choose this hotel next time.

The room is fully equipped, clean and tidy, the surrounding environment is beautiful, like a small park, very convenient for walking, the service is attentive and enthusiastic, parking is convenient, and the breakfast is very good. I will stay here again if I have the opportunity to come back in the future.