No. 163 Shuangxing South Road, Xinglongtai District, Panjin, Liaoning, 124000, ChinaView Hotel Details
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Holiday Inn Panjin Aqua City Guest Reviews
4.7/5
Outstanding
1126 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1126)
Positive reviews(1106)
Reviews with photos/video(118)
Friendly front desk staff(202)
Convenient for shopping(79)
Delicious breakfast(72)
Perfect for business trips(46)
Convenient parking(41)
Located downtown(34)
Great swimming pool(12)
Loved the night views(5)
Negative reviews(20)
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Oct 26, 2024
It was our first trip to Panjin and very thankful to Ally and Lewis for their patience and kindness in introducing us Panjin main attractions. ALLY has been very kind to even arrange transport for our trip to red beach and reservation of nearby foot masseuse. We did it right by staying two nights at holiday inn panjin. A most relaxing trip in our 12 days china trip !!
Response from Property: 尊敬的賓客您好,來自盤錦水遊城假日酒店的最熱烈的問候,非常感謝您抽出寶貴時間分享您的體驗。我們的目標是為客人提供舒適的入住環境和最佳服務,非常感謝您給我們提供的寶貴意見,您的意見和建議將幫助我們不斷提高服務水平,使我們的服務和衞生日益完善,歡迎您的再次光臨!
Frank Tze Wa
Superior Queen Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Andy at the front desk was very helpful. I could not find my Didi driver so Andy was very kind in talking to him to let him know my location. Andy make my trip to the Red Beach easier. Thank you Andy.
Response from Property: 親愛的客人,您好,非常榮幸您在近期選擇入住盤錦水遊城假日酒店,感謝您百忙之中分享您的入住體驗。看到您對酒店房間的讚譽及喜愛我們倍感欣慰,為每一位客人打造獨一無二的享受,私人訂製般的服務,是我們一直在致力追求的。我們一直秉承熱情待客的服務宗旨,期待成為每一位賓客在盤錦的家。希望您有機會再次回到盤錦水遊城假日酒店,見證我們的成長,讓我們為您打造更加美好的服務!
alashraph
Superior Queen Room
Stayed in Apr 2024
Other
1 review
4.0/5
Very Good
Posted on May 7, 2024
Resturant requires to be provide variety of food that suit different nation
Response from Property: Dear guests: Thank you for choosing Holiday Inn Panjin Water City. Your recognition of our service is our biggest motivation. Regarding breakfast, we will communicate and make adjustments with relevant departments, and we also look forward to your next visit. Check in and see our changes. I wish you a happy life.
SN
Superior Queen Room
Stayed in Aug 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Sep 14, 2024
Good. Friendly team
Response from Property: 親愛的客人,您好,非常榮幸您在近期選擇入住盤錦水遊城假日酒店,感謝您百忙之中分享您的入住體驗。看到您對酒店房間的讚譽及喜愛我們倍感欣慰,為每一位客人打造獨一無二的享受,私人訂製般的服務,是我們一直在致力追求的。我們一直秉承熱情待客的服務宗旨,期待成為每一位賓客在盤錦的家。希望您有機會再次回到盤錦水遊城假日酒店,見證我們的成長,讓我們為您打造更加美好的服務!
Kuaishouwuge
Superior 2-bed Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 6, 2023
nice。。。。
Response from Property: Dear guest: Hello, thank you for choosing Holiday Inn Panjin Water City and sharing your stay experience with us. We are very happy to know that you had a wonderful stay at our hotel. Thank you very much for recommending our excellent location, satisfactory service and clean environment. The quiet guest rooms are spacious, bright and well-equipped, and the comfortable large beds will help you and your family have a sweet night's sleep. We sincerely look forward to having you stay again and spend a wonderful time with us!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
9 review
4.0/5
Very Good
Posted on Aug 6, 2024
The hotel is in a good location, but the room facilities are old. The two wall lamps in the room are broken, the sofa and carpet are stained, and there are traces of cigarette burns on the desk. The swimming pool should be outsourced and ignored.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇盤錦水遊城假日酒店下榻,酒店位於市中心位置,地處繁華的商業圈,與水遊城商場連為一體,是您逛街、購物、吃飯的首選。通過您的評價我們瞭解到酒店未能令您百分百的滿意,我們深感抱歉,您的意見對我們十分重要,我們已經將您的意見反饋至酒店管理層進行分析和改進。我們將不斷完善服務細節,力求為您提供滿意的入住體驗。再次感謝您的惠顧,我們誠摯的期待您再次下榻盤錦水遊城假日酒店!
a4292
Superior 2-bed Room
Stayed in Apr 2024
Couples
216 review
5.0/5
Outstanding
Posted on May 23, 2024
The location is very good. It's in Water City. It's very convenient for eating, shopping and getting on and off the expressway. There's an underground parking lot and it's free. The room is large and fully equipped. The breakfast is rich in variety and tastes good. Good service attitude, warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Holiday Inn Panjin Water City. It is our service tenet to satisfy and impress guests. We will strive to make our service more thoughtful and detailed, so that you can feel the enthusiasm and thoughtfulness of the staff at Holiday Inn Panjin Water City. The hot summer is coming, and the hotel's air conditioner is open around the clock. In order to provide you with a more comfortable living environment, all hotel staff will make unremitting efforts. At the same time, the hotel is located in a prime location in the city center, making it very convenient for dining, shopping, leisure and transportation. Thank you again for your support of Holiday Inn Panjin Water City and we look forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Very satisfied with the stay experience. There is free black tea and hot water in the lobby on the first floor. The room is clean and hygienic. The Internet is strong. There is a free parking lot underground in the hotel. You can go to Aquacity Mall from the hotel. It is also very convenient to travel. Overall, it is very comfortable. Nora, who checked me in at the front desk, was very helpful and answered all my questions. I look forward to my next stay.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, all members of Holiday Inn Panjin Water City extend our sincere greetings to you! We provide first-class accommodation. Environment and high-quality service have always been our goals, and your empathy and praise are our greatest encouragement. At the same time, we noticed that you mentioned that the service of our colleagues in the hotel front office has brought you a superior stay experience. We are deeply grateful for this and have conveyed your praise to relevant colleagues. Thank you again for your suggestions. We will continue to make progress and bring more surprise experiences to our guests! We sincerely look forward to your stay again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The room was clean and tidy, and very quiet. The two beauties at the front desk were very enthusiastic and polite. They answered questions patiently. They made me feel at home. The breakfast was also rich. I will choose this hotel next time I travel to Panjin.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are honored to receive your five-star praise for Holiday Inn Panjin Water City. We are happy to see that you had a pleasant stay at the hotel! Our staff uses professional knowledge and bright smiles to deliver InterContinental's true "hospitality" to every guest! At the same time, the hotel's superior location and convenient transportation are also loved by many guests! Thank you again for your sincere review. We look forward to seeing you next time and looking forward to your next visit!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
262 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room is clean and comfortable. It is the best hotel I have ever stayed in in Panjin. It is good in every aspect and worth staying.
Original TextTranslated by Google
Response from Property: 親愛的客人,您好!感謝您選擇入住盤錦水遊城假日酒店,相伴雖短卻不負相遇美好。您的好評與讚許對我們是莫大的鼓勵。酒店每位工作人員都熱情洋溢,專業敬業,細膩貼心,竭力為每一位客人打造温馨舒適的入住環境。我們的服務產品也力求精益求精,豐富的營養早餐,精緻的客房,高端的床品,安全的住宿環境,為您帶來更為舒心的出行體驗。在這裏我們用心聆聽客人的心聲,您最關心的,也是我們心之所向。期待下次能夠帶給您更完美的入住體驗,祝您闔家歡樂!
🐱maoxiaomiao🐱KITTY
Superior 2-bed Room
Stayed in Dec 2023
Family
33 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The lobby is bright and tidy, the rooms are clean and tidy, and the service attitude is good. There is a gym and an indoor swimming pool in the hotel. The hotel is next to the water city. The parking garage shares the water city. The hotel can register. There is also a parking lot for women. It is very convenient for eating, shopping and entertainment. , worth staying again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Holiday Inn Panjin Water City. The hotel is strategically located in Panjin Water City, a large commercial complex in the center of Panjin. It is adjacent to New Mart, McKale and the famous local shopping pedestrian street. adjacent. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. I will convey your appreciation to our team members in a timely manner so that they can feel your support and encouragement. We sincerely look forward to having you there More opportunities to serve you, I wish you a happy life and smooth work.
Burongcuoguowyl
Superior Queen Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 29, 2024
Not a bad experience
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at our Holiday Inn Panjin Water City and for your recognition of our hotel. Your recognition is the highest reward for all our hotel colleagues. We have been continuously improving our service quality, and I believe this feedback will be a great encouragement to all our employees. We eagerly look forward to your next visit and experience the Holiday Inn getting better and better!
Snake J
Parent-child Room
Stayed in Sep 2023
Family
20 review
1.0/5
Posted on Oct 5, 2023
We opened two family rooms. At first, my friend’s room was said to be dirty. I also said that there were so many people and it was too busy. When I went to my room and opened the toilet, I was completely shocked. It was really dirty. I didn't clean up and wanted to call the front desk, but there was no phone in the room. It's such a bad experience. I can tolerate other dirty things, but this toilet makes me speechless.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you for staying at the Holiday Inn Panjin Water City! The hotel management attaches great importance to the questions you raised. We have reported it to the relevant departments for investigation. We apologize for bringing you a bad stay experience. The hotel will continue to improve service quality, create a comfortable and clean environment, and ensure guest satisfaction. Thank you again for your valuable opinions for the hotel, and wish you a happy life~
Huakanbankai
Superior Queen Room
Stayed in Jul 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Very good, the service attitude is very good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!能得到您這麼高的評價,好開心,賓客的認可,對我們來説是最大的鼓勵,您的滿意將給我們無限的動力!超越常規的温暖、安全、舒適,達到更多層次的要求,最適合有品位的您。酒店提供免費停車場、入住客人免費使用健身房、游泳池等周到服務。酒店的最大優勢就是地理位置優越,交通便利,出行方便。期待您的再次光臨!
Anonymous User
Superior 2-bed Room
Stayed in Sep 2023
Family
5 review
1.0/5
Posted on Oct 27, 2023
The worst hotel during my trip to Liaoning. The windows of the room were full of ladybugs. After calling the front desk for half an hour, someone came. The room staff stepped on the sofa with their shoes on to clean the ladybugs on the windows. There were about 20 or 30 ladybugs. They kept saying that it was normal and was caused by the warm weather, so I advised them not to stay. The room smelled musty, and the toilet floor drain also smelled bad. I won't come here again anyway.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Holiday Inn Panjin Water City. The hotel management attaches great importance to the issues you raised. We have reported them to the relevant departments for investigation. We apologize for bringing you a bad stay experience. We must strengthen training for the relevant service personnel involved to prevent such phenomena from happening. Your valuable suggestions are the driving force for our progress. Holiday Inn Panjin Water City looks forward to your visit again!