Hotel Oasi

The day of my stay in Panarea rainfalls and storm was forecasted in Panarea. The ferry got canceled because of ‘unsafe weather conditions’ however, the hotel wouldn’t care at all. They charged full amount without even discussing or negotiating a possible compromise. The staff was rude and unprofessional and they openly said that they only work 2 months per year and they need to make money regardless of the guests experience.

Overall Panarea is a nice island but 2 days are clearly enough as the pricing also in comparison to the other Eolian Islands is very expensive. We stayed in an apartment called Villa Rocce Rossa which was nice overall with a very nice terrace which you share with the other party in the apartment next to us ( but we knew that) The room is small but ok , the shower could be refurbished . Overall is was quite loud especially as it is not far from the noisy port (additionally there was a very loud wedding which you cannot the hotel blame for) The big disappointment was the service, they were not answering on the contact form on their website and not to emails on ***********. So we called to arrange the transfer from the port a few days before we arrived but actually nobody was there and then we called again after we arrived and no excuse and then she picked us up as the last passengers of the whole boat, all others were gone. And the worst was we had to leave the receptionist who introduced herself as principal told us that we should call her before we leave if she could bring us to the port. When we called her 30min before the boat was about to leave she did not pick up the phone and did not call back so that we had to pull the 2 big suitcases 400m over the bumpy roads to the port. Overall average experience with a poor person responsible for the reception.