Best Hotels near PELUQUERIA INNES, Panama City

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

Good rooms and a nice little dipping pool on the roof. Close to the metro with good access to the old town and the airport (much much cheaper than a taxi). We didn’t eat here as there are so many good eating places in the area.

We are traveling 4 adults and 5 children between 11 and 16 years old. We slept our first and last night (February 3 and 9) in this hotel. We arrived Friday February 3 around 10 p.m. When we got there, they didn't have our reservations. Despite the confirmation from Booking as well as a text message that the hotel sent us at 4 p.m. asking us if we were still taking the rooms (we were on the plane so we could not respond to the text message). Since we didn't respond, they gave our room to another person. No desire to help us and speaking only Spanish, the receptionist was frankly stupid. It was midnight and we were without a hotel in Panama City and the receptionist didn't even want to help us find a room in another hotel! So we found ourselves with the children and the suitcases walking around the area to find another hotel!! We still came back the following Thursday for our last night. Very spacious room (2 double beds and 1 queen) but of very questionable cleanliness. Let's just say that the desire to take a shower quickly passed us while looking at her!! There was even a hole facing outward in our wardrobe. In all that, very happy not to have spent the whole week there!! The only positive point is the magnificent view on the roof with the swimming pool! that was wow!!

The Room - The queen-sized bed was luxurious, the pillows were comfortable, the rain shower in the bathroom was refreshing, the air conditioning was cold. The room also had a large closet with drawers, a TV with remote, a desk and two chairs, and the room was VERY clean. The WIFI was free, strong and very useful to me! They also have an in-room safe for your valuables, a pool and their own parking garage but I did not use them. The Metro Stop at Via Argentina is close by. I had a beautiful view of the city from my 5th floor window where I could enjoy the rain storms and the city lights at night. The Staff and Surroundings - I felt VERY safe! The staff answered questions, ordered taxis for me (until my Uber App started working) and was welcoming and accommodating. Cesar Ramirez especially (I believe he is the front desk manager) spoke English and was so very helpful to me!! EXCELLENT STAFF - EXCELLENT CUSTOMER SERVICE!! They also spent time with a taxi driver helping him to understand that I wanted him to take me one place, wait for me to finish, then take me to my final destination--the trip was a success! The mini market next door is super convenient (with American items and pricing). The Tsugoi Restaurant next door was a treat for me. Sushi and Yakisoba! YUM!! If you want all the amenities of a 5-star resort, you might not find them in the room: an alarm clock (you have one on your cell phone), complimentary shampoo and conditioner (just buy or bring your own), a coffee maker (I think the mini market next door has some--it's Panama, go on a coffee adventure and try some of the best coffee in the world)

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

I had an amazing stay at Decapolis Hotel. Rooms are spacious very cleand and organized. The whole staff is very kind, friendly and always with a big smile. Front desk people were very helpfull with all my enquiries and tourist information... the restaurant menu is good with very afordable prices. Definitely i will coming back.

To start it off right I didn’t think my trip included free breakfast until I arrived and the lady at front desk told me! I was excited about the free food. I loved everything about the hotel and the food was on point and the hotel is very clean. The only thing that worried me is the was the quietness where my room was, it made us overthink a little but that didn’t stop anything we still enjoyed it. I loved all the amenities and the staff was very nice. I would definitely book again if I visit again

The property has a great ocean view - at the bar and in the room. Staff are warm, friendly and helpful. Recognize Hilton Diamond members and provided great benefits. Great ocean view in the public areas and the room. We had a very good experience and think it provides excellent value. We are considering to spend a month there in the winter!!!!