Beach Hotels in Panama City

Service: The customer service was very good! All the individuals were very warm and courteous, especially the staff at the kitchen in the mornings. Breakfast : The breakfast was very good. There were many items to choose from. They also tried to switch up the different food items/options daily. Location: The hotel is a little distant from the Tocumen airport, maybe about 20-30 minutes drive. The hotel is right beside a KFC. There are a few restaurants and a bar nearby as well. Taxis are easy to get at the hotel. Depending on your destination, fare is from 5USD up. Casco Viejo is about 15 minutes away. Amenities: I didn’t really love the amenities. They were no toothbrush/toothpaste provided and other common things that I expected as it relates to amenities. Birthday: It was my spouse’s birthday and we went out and came back and saw that the hotel left a delicious slice of cake, fruits and a letter on our table for my spouse. THANK YOU!!!!😊😊😊😊😊 The hotel was clean. The lobby area is great for photos. The check in process was smooth. The pool has a bar and restaurant with reasonable prices! We enjoyed our stay 😊😊😊

We reserved here for ease of pickup for our main event. This trip was planned around a full transit of the canal, which is only offered one Saturday a month with only certain hotels being pick up sites. We got 2 nights in an upgraded room for 18,000 points. We must have had a free night thrown in. We easily walked to El Trapiche and had an interesting Panamanian Feast and drinks. We were there the 18th and left the 20th. We had drinks and food at the hotel. And service was always good, no matter how busy they were. Food and drinks were good. (Cubano at the Cafe was awesome!) Check in was smooth and room was ready early. Everyone we dealt with was professional and friendly and helpful. Check out was a little slow, but you're not in America, so it was fine. You can't handle everything on line. Our pre-arranged transfer was right on time. The room was clean and well equipped. There was a beer (wine and limited liquor) accross the street, as well as a general market for drugstore items and a diner. We didn't go to the diner. There was also a little bar/restaurant right behind the hotel we didn't get to, but wanted to. We went to a couple of bars and the Cafe in the hotel. All were good. We spent all of Saturday on the canal. Such an interesting, historical adventure!

The visit started right: My plane was way early, so I sat in the lobby; the desk clerk later brought my room key to me. I love hotel breakfasts that don't have only typical US eggs, etc... this one had that but also had platanos fritos, rice and beans, and more. It was all delicious. The problems were in my room. The most irritating were three notices (see photos) warning me that I'd be charged for various things -- for instance, bringing a towel from the pool to my room or taking the iron home with me. (I expect that at a cheap hotel, not at one of the top hotels in Panama City.) The tall window had a crack from top to bottom, which made me nervous that the high wind during the thunderstorm might break it... probably not, but even an obvious patch would have been better than (apparently) nothing.

We really enjoyed our time at this location during our recent family trip to Panama City, Panama. The only ding I had was that the room could have use a more thorough cleaning, as we noticed some mold in our room, but I guess its difficult in such a humid climate. The breakfast offered was delicious and the attendants were super involved and attentive. We were met with plenty of helpful hands while traveling with our little ones. We also loved our room and the view from our room during our stay at this hotel. Our refrigerator was stacked with plenty of refreshment if we required anything at a moments notice, but we decided not to purchase anything from the refrigerator while there - so no idea if the cost was reasonable. The pool area was enjoyed by the kids and we also enjoyed the poolside service we were offered while enjoying the pool. We really liked most of the amenities during our time we spent at the JW Marriot and would be happy to stay at this hotel again in the future.

The W Panama was an unforgettable experience. It’s one of the best Marriott Hotels in Panama. The service at the W was the best I’ve experienced in Panama. They went above and beyond for Wifey’s birthday, I was impressed with the level of service received. They were quick to respond to my needs via the BonVoy app. and were exceptional throughout my stay. I loved how well they acknowledged my Elite status with Marriott. They even left a nice small cake in our upgraded suite. Cant say enough about the service, it was superb. The Wow suite has the name to match. It was one of the coolest rooms I’ve stayed in. Love that they offer so many room options, they are sure to meet just about any occasion.

The property has a great ocean view - at the bar and in the room. Staff are warm, friendly and helpful. Recognize Hilton Diamond members and provided great benefits. Great ocean view in the public areas and the room. We had a very good experience and think it provides excellent value. We are considering to spend a month there in the winter!!!!

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

This is a new hotel built right before the pandemic and is a mall. Which has a foodcourt a number of shopping stores, pharmacy, normal and Kosher supermarket and great health clinic. I have stayed here in 3 different rooms on different floors. As I was in and out of the country for the month. They were all little studios with own kitchen, refrigerator, counter top, couch, desk and bedroom. All the rooms had views of the Pacific. The rooms and hotel were very clean except for the 13th floor on the occasion that I was there where they had a problem with the ice machine which had expelled water which went into the carpet and left that horrid smell. The floors in the room were of wood and ceramic. The beds were king and the view was spectacular. It’s located right in an area where if you can hop on the highway and go to Costa del Este or into the city. Not far from the mallas and has a small ***** mall next to it with stores, restaurants and another supermarket. The breakfast is not the greatest, the fruits and bread are acceptable the rest I wasn’t to thrilled with BUT you can go down from 07:00 hrs to 3rd floor and get coffee and pastries from the foodcourt. Which was ok for me. The staff was friendly and cooperative while the hotel was very safe. Did notice that during check in/checkout there were long lines at the reception. Would be advise that you look into checking in after 17:00. I highly recommend this hotel.

Feel free to stay at this holiday Inn if you are planning to stary close to the city area. The hotel is literally in the middle of the banking area and has a subway station near by. Uber arrive fast since this is a busy area. Ideal for business stays in my opinion.

Hotel location, clean and service is great. But I would not recommend it to people who need stable internet. If I would have chosen this hotel for a business trip I would have had serious issues as the connection is unstable and constantly cuts off after several minutes.