Top rated hotels in Panama City

Microtel Inn & Suites by Wyndham Panama City
3.5/598 Reviews
Terrible experience! Upon arrival on 09/03/2023, I checked in my reservation and was placed in rm 106. Immediately I noticed the AC wasn’t working, I notified staff and they pressed a few buttons and said it’s working now. My family and I then headed to the beach where we stayed for the next several hours until past nightfall. After returning to the hotel, our room was ridiculously hot. I notified staff again and this is where the horrible encounter occurred. The lady working the front desk told me to “suck it up”, she also said “its not my problem and there’s nothing I can do for you” I was appalled by such rudeness. I called the number off the Wyndham main website and spoke with someone who then called the front desk and didn’t get ab answer. I called the number again and another person finally reached the front desk, the lady came in the room, stayed for a few minutes to verify the AC wasn’t working properly and it wasn’t until then that my family were accommodated to a different room. Unfortunately, that AC wasn’t working properly either, but after the difficulties I just encountered, I opted to not even bother complaining to the front desk. I rate this establishment 0/5.

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