Mahallesi Mehmet Akif Ersoy (Pamuk) Bulvarı, No: 27, Pamukkale, 20280, TürkiyeView Hotel Details
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Pamukkale Whiteheaven Suite Hotel Guest Reviews
4.2/5
Very Good
71 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.2
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All reviews(71)
Positive reviews(67)
Reviews with photos/video(32)
Friendly owner(35)
Awesome rooms(25)
Delicious breakfast(19)
Awesome stay(17)
Convenient location(15)
Clean and tidy(12)
Large rooms(12)
Negative reviews(4)
Dion
Deluxe Twin Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 20, 2024
everything was great. service, breakfast, location, cleanliness.
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
4 review
3.2/5
Posted on Nov 30, 2024
Hotel is a good area, but there are no amenities at this time but they traveled staff are very helpful. Breakfast was OK. Rooms are big and comfortable, but they are dated With the horrible views of road or empty trash yards. They offered free erfan dance show for the hotel guest, but their fees for the hot balloon ride is double what is if booked outside of the hotel?
Yuen Ting Monique
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai
Stayed in Mar 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Apr 6, 2024
All the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
6/8
Jade
Deluxe Double Room, 1 Bedroom, Non Smoking
Stayed in Jun 2024
Couples
4 review
2.5/5
Posted on Jul 29, 2024
Our room had a malfunctioning a/c which was not cooling the room at all. It’s summer weather (July) and the heat was unbearable. Hotel refused to admit that the a/c was broken and blamed it on the weather. We had to repeatedly insist before they begrudgingly came to inspect the broken a/c. Even so, they tried to fool us with the explanation that if they replaced the remote control, the a/c will work. Never have I encountered a tourism / hospitality establishment be so bold and dishonest!!!! We had to repeatedly insist before they finally gave us a different room with a working a/c. Took them an entire afternoon to finally change our room. Horrendous!!!! If not for the fact that they are banking on the attraction Pamukkale, I DO NOT and absolutely WOULD NOT recommend this hotel to my worst enemy.
Temuulen
Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View
Stayed in Apr 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 29, 2024
Had great time
Guest User
Deluxe Double Room, 1 Bedroom, Non Smoking
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 16, 2024
We really love this experience in Pamukkale, not only because of the clean and big room, and also the lovely treat from the hotel.
As we stayed here to spend our Chinese New Year's Eve, the host treat us some great wine and drinks. We can drive just 5 mins to Pamukkale which is really convenient. More importantly, the breakfast is wonderful, we enjoyed a lot! Thank you!
LiuWei
Twin Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 13, 2024
This hotel was the coziest one we stayed in during our entire trip. The owner is extremely friendly and welcoming, offering us various recommendations, including for the spa and hot air balloon rides. The room was warm, and the bed was very comfortable. The hotel provided free beer, and the breakfast was rich. Upon departure, the owner even gifted us local handicrafts as a present.
Neol Too
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai
Stayed in Sep 2023
Couples
8 review
5.0/5
Outstanding
Posted on Nov 9, 2023
My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
Guest User
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai
Stayed in Dec 2022
Travel with friends
23 review
5.0/5
Outstanding
Posted on Jan 25, 2023
The White Heaven Suite Hotel Mr.Turgai is a nice person and very considerate for the guest
MOHD SHAZWAN BIN SARONI
Deluxe Double Room, 1 Bedroom, Non Smoking
Stayed in Apr 2023
Family
11 review
5.0/5
Outstanding
Posted on May 11, 2023
Very nice and modern suite hotel..and the owner is friendly..he even give me a souvenier..thankss
Pinoo
Stayed in Jul 2022
Family
5 review
5.0/5
Outstanding
Posted on Aug 16, 2022
It was our first time to came in Turkey so we booked white heaven suite hotel for 2 days. Hotel’s reception, officer was very kind and friendly as well morning breakfast was too delicious to eat with scrambled eggs, cheese, many fruits and coffee. They always give us for free drinks including orange juice, beers, water. For instance, they help us how to book day or private travel, booking taxi, so on. One of the most exciting thing is swimming pool. It was great experience highly recommended place
Thida
Deluxe Double Room, 1 Bedroom, Non Smoking
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Big room, very clean, good service. Love it🥰🥰
Guest User
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai
Stayed in Apr 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on May 23, 2023
The hotel is very nice.Strongly recommend!
Brendan
Deluxe Double Room
Stayed in Jun 2022
Couples
8 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Hotel boss was excellent. Provided local tour guides and took care of our needs.
Kae chee
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
12 review
4.7/5
Amazing
Posted on Nov 21, 2024
The staff and the boss are very welcoming! Maybe it's because of the off-season, they also upgraded our room.
They also asked us if we needed to bring towels and water when they knew we were leaving for Pamukkale. They also asked if we needed coffee!
The breakfast was Turkish style and very rich!
Before leaving, they also gave us Pamukkale refrigerator magnets!