Popular Palo Alto 4-star Hotels

THE GOOD: The hotel was recently renovated, rooms are nicely renovated with beautiful bathrooms. A nice size fitness center and a small but nice pool area. THE BAD: Wifi was absolutely horrible, there was ZERO wi-fi service in the lobby, restaurant or pool area. The Wi-fit would connect for 2 - 3 seconds then drop. When I asked the attended at the café if I could use the Westin Meeting wi-fi I was told no, they don’t have the password. In my room every so often the wi-fi would drop and it would take 20 – 30 minutes to reconnect!!! Furthermore, the power outlet at the desk was dead, there was also no power near the bed to plug in your laptop! Sadly, the food and beverage offerings at this hotel are on par with a Holiday Inn Express. There is no full-service restaurant, just a grab and go café which serves mediocre food. There is a limited breakfast buffet in the morning with poor quality food. On both mornings of my stay the scrambled eggs were a rubbery mess, the breakfast potatoes lacked flavor. The only item that seemed decent to eat were the fresh berries and bread. The quality of the food from room service/grab and go was also upsetting. If you want a full-service dinning experience, you are told to walk over to the Sheraton…. really? BTW: I was told the hotel kitchen is also located at the Sheraton, food is not cooked onsite at the Westin. Hospitality at the hotel is hit and miss. The front desk seems pleasant, but staff were very hesitant to go the extra mile to please… they lacked the hospitality soft skills I have experienced at other hotels of the same caliber. Café staff is very unhelpful, not very friendly, I receive a far better guest experience at my local In-N-Out Burger. In the end if you are expecting an upscale hotel experience in the Palo Alto / Stanford area the Westin disappoints. For the price I would expect a memorable experience, one where you would hate to leave and could not wait to return. During my stay I was looking forward to leaving, I really felt like it was a waste of $$$ and time staying here. When I left, I felt like I had just stayed at a Holiday Inn express with upscale rooms. Hotel should be rebranded... it's not an upscale full service hotel that is about hospitality with a mindset of wellness.

What a great experience! We had a fantastic, one night stay, at El Prado. Sara, told us, that she was putting us, in a beautiful, spacious, room. She was not kidding. We stayed in room 404, very quiet, super comfortable bed, and very spacious. Her coworker, at the front desk, told us our dinner reservation, at nearby, St. Michael, was a great choice, a wonderful restaurant. He was right. The El Prado, is a beautiful, quiet, centrally located hotel, with great staff, at the front desk! Thank you Sara, for the beautiful room!

The facilities are very new and the rooms are very clean. The breakfast was rich and the staff was very welcoming. They even packed hot eggs and bread for us before we had to fly on the last day. The surrounding communities are very safe, and the nearest commercial area is about 2.5 kilometers away. Overall, it's a good choice for business travel.

Hotel is located near very convenient Stanford, discounted car and shopping are very convenient, the hotel is very clean and the service is very home.

With a stay at Graduate Palo Alto in Palo Alto (University South), you'll be within a 10-minute drive of Stanford University and San Francisco Bay. This upscale hotel is 2.1 mi (3.3 km) from Stanford University Medical Center and 6.4 mi (10.3 km) from Shoreline Amphitheatre.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Satisfy your appetite at Lou & Herbert's, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and an elevator.Make yourself at home in one of the 100 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

excellent service good location nice view My top one choice to stay in Palo Alto

Das Nobu Hotel kann als Business Hotel wärmstens empfohlen werden. Für Familien ist es jedoch eher nicht geeignet. Wir hatten uns für 10 Tage einquartiert und in Summe drei Zimmer belegt. Die Zimmer sind schön, modern und aufgeräumt. Den Mehrpreis für Ryokan Zimmer kann man sich aber sparen. Die Wanne ist bestenfalls für ein Fussbad geeignet. Mit Staubwischen hinter den Möbeln hat man es auch nicht so. Mir fiel eine Socke hinter den Nachttisch und als ich sie aufgehoben habe war sie voller Staub. Etwas Schade, wenn doch sonst alles so schön sauber gehalten wird. Die Betten waren fantastisch und man konnte sehr gut einschlafen. Allerdings hört man sehr den Strassenlärm, wenn die Zimmer zur Strasse gerichtet sind. Wer also leicht aus dem Schlaf aufschreckt ist gut beraten Zimmer nach hinten raus zu nehmen. Wir hatten unsere Zimmer mit Frühstück gebucht und konnten jeden Morgen herrlich schlemmen. Das Frühstücksmenü ist war klein, aber der Avocado-Toast und der French-Toast wurden sehr schnell zu unseren absoluten Favoriten. Auch die anderen Frühstücksgerichte sind zu empfehlen. Der Valetservice ist sehr zu empfehlen, wenn man mit einem Auto zum Hotel kommt, Parklätze sind wie überall in Palo Alto rar. Überhaupt, war der Service immer überaus freundlich und zuvorkommend. Einzig unser Abreisetag wurde etwas stressig, da man uns keinen späteren Check-out als 13.00 Uhr für ein Zimmer gönnen wollte. Zwei Zimmer hatten wir bereits um 10.00 Uhr geräumt. Unser Flug ging aber erst um 20.00 Uhr. Also was macht man mit acht Koffern und dem Nachmittag, wenn man nicht mehr im Hotel bleiben kann? Da hätte ich mehr Rücksicht vom Hotelmanagement erwartet. Nobu Hotel can be highly recommended as a business hotel. However, it is not suitable for families. We stayed for ten days and occupied a total of three rooms. The rooms are nice, modern and tidy. However, you can save yourself the extra price for a Ryokan room. The bathtub is, at best, suitable for a footbath. Dusting behind the furniture is not a big deal either. I dropped a sock behind the bedside table, and when I picked it up, it was full of dust. It's a shame when everything else is kept so clean. The beds were fantastic, and it was very easy to fall asleep. However, you can hear much street noise when the rooms face the street. If you are easily startled out of your sleep, you would be well advised to take a room facing the back. We booked our rooms with breakfast and had a lovely feast every morning. The breakfast menu was small, but the avocado toast and French toast quickly became our favourites. The other breakfast dishes are also recommended. The valet service is highly recommended if you come to the hotel with a car; parking spaces are scarce everywhere in Palo Alto. The service was always amiable and courteous. Our departure day was a bit stressful, as we could not check out later than 1 pm for a room. We had already vacated two rooms at 10.00 am. However, our flight did not leave until 8.00 p

The main building is in poor shape. The entire building is severely sloped with about a 3 inch drop every 10 feet or so. If you are not accustomed to it be ready to get somewhat seasick for a day or two get accustomed to it. The worst part is sleeping with your head significantly lower than your feet. Horrible. If you must stay there insist on a room in the newer addition. On the positive side the rooms were super clean and staff was friendly.

What a pleasant surprise! We traveled to the area for a medical appointment. I am a light sleeper and was looking for a place to stay that was not directly on busy El Camino Real. The Creekside Inn is a sprawling property with lots of character. It’s comprised of many buildings overlooking beautiful trees, flowering plants, and a (currently dry) creek bed. We had a deluxe king room that was scrupulously clean. The mini refrigerator and microwave were nice touches. The king bed was super comfortable, and the large shower in the bathroom featured a rain head shower head with great water pressure. We had a large patio overlooking a serene courtyard. Best of all, there was no traffic noise! I was disappointed that the deli onsite was closed on Sunday when we arrived, but there were several restaurants within walking distance. Staff were friendly and helpful. The only negative thing I can say is that the doors to the rooms are quite heavy so you can hear your neighbors coming and going. I’ve already booked my next reservation and this will be my new go-to

A great stay at a great city. When you want to travel with your spouse, you don't want to spend too much time in searching instead you go with such a highly recognized brand like this and most of time you don't regret your pick.