Guest User
July 21, 2024
It was a disappointment upon check in, the room was cold, squeeky floors, the air conditioning wasn't working, the unattractive room wasn't really worth for the $330 including breakfast per night. We wanted out but won't be refunded. They offered another room, worst, air con was blowing cold air and small. Both rooms were clean, redeeming qualities. We took room 1 and they gave us an oil heater. I complained the following morning due to lack of sleep and managed to change to another room, far better. They should have changed it to a better room upon check in. The morning staff was better with their customer service and upon check out has offered us a free coffee.