The staff was polite. The hotel is close to shooing plaza’s which was great. My biggest concern was cleanliness the first room that I had when I walked in. There was a trail of ants all over the desk, as if there was several spilled that hadn’t been cleaned up. I did have two rooms booked one for myself and one for my parents. In my parents room there was like an uptick of spiders, but we didn’t have an issue with it because spiders are common in my parents bathroom there was pink residue all around the tub which normally happens if a bathroom has not been cleaned. The bed was comfortable. The bed was clean. I just think the staff needs to do a better job at making sure that the common spaces are clean .