Guest User
February 25, 2025
We visited as a family of 5 in October last year. Here's an honest review..... Good points Location is okay, easy to walk into Palma Nova or Magaluf. Supermarket close by Rooms are modern and well equipped Food at pool bar is great for kids (pizza, hot dogs, fries) Buffet breakfast good with lots of choice and fresh fruit Entertainment staff generally very good and hardworking Reasons we would not recommend or return 2 drink policy despite all inclusive. Please note this does not apply to just alcoholic drinks. As a family of 5, we were not allowed to order a full round for our party if only 1 of us queued for drinks. Instead 2 of us had to stand in queues for up to 20-30 minutes at night to get 4 drinks. I resorted to bringing cartons of apple juice for my youngest to avoid 3 of us queueing. The hotel advises this is to avoid waste. Its not waste to expect to order 1 drink for each member of your party in one go, especially when you have paid for all inclusive. This was clearly a ploy to save cost. Soft drinks rarely available. The drinks machines were unavailable every day of our holiday for all or part of the day. During these times the hotel offered water or concentrated orange juice instead Lifts insufficient for size of hotel. There were 3 lifts and regularly long queues and waits for them Room sizes are small if you have more than 2 people in one, 3 single beds pushed together with no room to separate Buffet food at lunch and dinner was poor quality. Meat was particularly cheap and poor, very fast and gristly Many of the staff are rude and unfriendly, they need to remember they are in hospitality Kids disco is on too late There's too many places to return to some place like this. If you're thinking about booking it, seriously reconsider! Its 3 star at best and to be honest I've stayed in better 3 stars